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December 2023 by Andrea Samano
If I could give this location ZERO stars I would!I placed an order online to pick up in store and when placing the order online they give you 10% off, I also had a $5 reward so I went ahead and used it. The the initial price was $49.99, after the 10% and $5 it went down to $37. I get to the store to pick up my product and they tell me they don’t have anything for me. The lady calls the manager and says that he rejected my order because it was to low… hmmm I never once got a call from the store or an email saying the order was rejected, that was just his choice to reject my order. Thankfully my card wasn’t charged, then decide to just get the product there since I had no other choice and I ask to use my $5 reward since the online order didn’t go through because it got rejected by the manager, but the lady on the register tells me I have no rewards left since I used them on the online order… however I NEVER got the online order because again it was rejected by the manager… please make it make sense!!!Really poor customer service!
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March 2023 by #1DUDE up
Great service..great Manager...Codey was awesome...he knows his stuff....will come back for more.
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March 2022 by kerry wiles
Awesome Team, Cody and Fen hooked me up with a scoop of pre-work. I never knew GNC has a scoop program for guys like me who leaves their pre-work at home (like me).
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March 2022 by Leslie Chow
They will sell you anything to make commission. DO NOT BUY THE Censor, Slimtox or any weight loss product because none work. Also I came in and there where dead roaches on the floor.
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January 2022 by Brian Harness
I came in this store about 10:20am 01/07/22 - No "Hello is there anything I can help you find?" - Guy just stands at the counter in silence. I then go and find what Im looking for and someone else walks in and thats when I hear a "Hello is there anything I can help you find" - Instantly bothered. I then start to just look around the store to seem as if I am looking for something and still was not asked if I found everything okay. Before I left I asked what his name was and he said it was Cody. Customer service is everything, I guess its just location based. Will not visit this location again, theres another one down the road.
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August 2021 by James Moreno
Always a great experience when I walk in here. Shout out to Ryan for always helping out with sending me in the right direction and being providing great customer service. Keep it up y'all.
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August 2021 by Stephen Jackson
Great shopping experience. Met Ryan and he was very knowledgeable and helped with my body composition analysis today. Best GNC in the Stone Oak Area.
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August 2021 by Alberto Garcia
Great service, the crew is highly knowledgeable ... Kind and eager to help to bad Laureen and Many are gone ... But the new crew is up to the task in particular new Manager Ryan And Aron ... Cheers and thank you, good luck !
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August 2021 by David Dominguez
This location has always been best location to get my supplement products!!
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July 2021 by Wesley Jones
Ryan was very friendly and knowledgeable. Always a good shopping experience at this location.
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July 2021 by Marquis Austin
Ryan was super helpful and knowledgeable when i went in today!! I thought knew a lot about the products i was looking for. He gave in-depth explanations on alternatives and quality. Great service!
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May 2021 by Aeren Z.
Lauren was so kind and helpful. She knew exactly what I needed based off three ingredients I gave her. I was in and out very quickly and got exactly what I needed.
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April 2021 by Alexis Mendoza
I’ve been to GNC many many times, like monthly to buy my supplements. This was the first time I went and I walked out happy and a little more knowledgeable about what I was buying. Thank you to Lauren and Kiara for helping me today, I really appreciate it! You girls are awesome, keep it up!!
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April 2021 by Angelica Walker
The manager Lauren is so friendly and knowledgeable! She helped me find what I needed and taught me a few things along the way. Very grateful for amazing service! Highly recommend this store for anyone in need of protein and supplements!
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April 2021 by jess john
Always great service!!! Every time I walk in I always feel welcomed and remembered by the staff! This GNC team definitely hooks me up with everything I need to keep going not only as an athlete but through my daily life. From vitamins and supplements to energy drinks they’ve always got my back! ??
