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December 2023 by Abran Manuel Mendoza
Waste of time if you have a Subaru.
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December 2023 by Roxianne Maurelli
Ask for Clint the work was done great no wind sound and they took their time to make sure calibrations were to vehicles spec
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August 2023 by John Bollinger
Did want they said, in the time they said, for a little less than the quote.
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August 2023 by Jennifer P.
They were the top return on Google so I initially decided to go with them.Big mistake. They're hard to get a hold of, and when you finally do get through, the customer service is horrendous.I went with another company.
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May 2023 by Hassie Lisenbee
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Wow! Customer service is top notch here. They immediately welcomed me and had a technician come look at my rock chip. They worked with my insurance. I know I was somewhat lucky getting in so quickly but I’m writing this review to let everyone know it’s worth waiting for an appointment here at this location! So very happy with the workmanship.
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May 2023 by Rodney J.
Poor communication, set appointment window 9am-12pm then on day of appointment, got an email with new window 1-3, then nothing, not even a call and next day no call either, guess they don't want business
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May 2023 by Katie B.
This place is awesome. Extremely friendly customer service! The people I talked to on the phone estimated about 3 hours and the gentlemen that changed my windshield had it done in an about an hour and half the most! The waiting was enjoyable because the ladies working in the office are so kind and hilarious. Great atmosphere and great business! I highly highly recommend coming here!
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February 2023 by Nadine G
Hector was very friendly and helpful with any questions or concerns I had with my windshield replacement. He was very fast and cleaned the inside of my car for me too! Also, the front receptionist, she very nice! Definitely would come again for any repairs/replacement!
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January 2023 by morgan s.
Wish I could leave -5 stars. Horrible communication, incompetence, and inability to fulfill any of their promised schedule. Showed up for appointment to an empty place with one employee in the back and no technician. Was promised it would be done at 2 at the latest. After not hearing from them all day, I called at 2:00 and was told they had not even started. Had to take car to a new place because they suck.
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December 2022 by Dominique Obregon
Nobody likes to get their car done but the mobile service is quick, convenient, and an easy process. I called to schedule an appointment and they were able to come the next day. They even came earlier that morning than expected. It was very affordable and Dave was kind and efficient. Very pleased to have a crack free windshield. :)Service: Auto windshield replacement
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December 2022 by Ana Ginter
A repeat customer of Glass America, not that I enjoy replacing windshields, but it was necessary.I first got a quote online, but a few details made me question my own input, so I called to verify & schedule an appointment. The woman, located my quote, verified everything, & helped me set a date, time & location that worked for me. She was very polite & helpful, I wish I had remembered her name to thank her.On install day a couple days later, my installer, notified me before the time block, 20 minutes before, and just before he arrived. This was pretty helpful as I get busy.Phillip was my installer, he was polite, kind, & fast at his work. The most amazing part, aside from the fact that I can now see through my windshield, was his attitude. I was so impressed.His genuine positivity showed in everything he did and said. Even when there was a minor issue with the windshield & a co-worker needed to deliver a replacement. Phillip brought it to my attention, told me his plan to keep working. He never missed a step, stopped smiling, and his mood didn't falter. There was no delay, no frustration, & I didn't even noticed his co-worker arrive or depart (I was not outside, so it was likely a quick exchange).Wow, just wow! Positivity is priceless.As always, the windshield, customer service, & prices were great, but that completely positive interaction with Phillip, however small, made my day even brighter.Thank you!
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December 2022 by Toki Wilcox
I have USAA auto insurance. When my windshield had a half moon crack, I called USAA which connected me to safelite. I made an appointment and dropped off the car at 9:13a.m. as instructed. Satellite failed to create my work order AND they made me to call USAA and safelite in safelite office for 40 minutes. They squeezed me in after talking to safelite colleagues. I picked up the car at 4:50 p.m. only to find out that safelite botched the job with loose molding. Now I have to go back to get it replaced again! Hope this doesn't happen to you. I regret so much not using local business and getting an reimbursement.
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December 2022 by Jewel Quenga
Rock hit my windshield on a Thur, and I was able to get an appt as early as Sat. I believe his name was David, he came out fast, was communicative, and very experienced. Repaired my windshield quick and efficiently. Will definitely be using you guys again!Service: Auto windshield repair
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December 2022 by Bill Smith
⭐️⭐️⭐️⭐️⭐️Very pleased!! Our technician Phillip was amazing!! Was able to book appointment within a day. He came replaced the windshield in about 45-55 mins he was done and it looks amazing!! 5/5 Recommend!Services: Auto windshield repair
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December 2022 by Robert Maxwell
Great Service by outstanding people.on short notice they were able to replace my rear windshield glass , Although our account had gone inactive they reactivated account and provided a great service by very experienced tech .Once again Thank you
