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April 2025 by Damien Rodriguez
Got sold a Xbox controller and upon the first day using it I was having trouble with stick drifts, player shooting the gun by itself and not letting the individual move forward it stayed stuck.
I returned a couple days later at my earliest convenience, was not able to replace my controller with 1 year warranty. Currently stuck with a broken brand new out the box controller.
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March 2025 by chris chavez
I normally have a very good experience at this game stop, but when Blooming Waters was released, i wasn't able to grab 1 box but saw one person with a whole truck full of them.... literally. That was very unprofessional as I heard that other gamestops were limiting 2 boxes per customer. I'll go back when release happens again, but if that happens again, I might just say goodbye to gamestop.
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February 2025 by Danny Baldwin Jr
I come here often to buy Pokémon cards and Disney Lorcana cards as well I was able to obtain a couple of Prismatic Evolution boxes here on January 17th 2025 so I was definitely happy.
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February 2025 by Gil Celedon
Manager is really cools; unfortunately most of the other employees don’t seem to like the job at all. Store is always clean. Parking is a pain.
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November 2024 by Lu Villarreal
Dave was great 👍
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November 2024 by Andrew Wicker
Friendly and knowledgeable staff.
Super clean store.
Well stocked.
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November 2024 by FreddieS21 serra
So one day before I had to go to work I decided to make a stop along the way that was this GameStop because there was a specific game I wanted I arrived during normal business hours and the store was. closed sign said be back in 10 minutes so I waited around 10 minutes but the associate still hadn't arrived I didn't have time to wait anymore as it would cause me to be late to work. So in turn this would cause me to make a special trip to the store. I mean if maybe this person was on their lunch break maybe they could pick something up before work so they don't have to close the store that's just bad customer service. Also this is the store where I purchased my PS5 the associate was very pushy and manipulated me into purchasing their annual pro membership he kept pushing that it going to come out for free but unfortunately that wasn't the case. Since then ( about a year ago I have tried on 4 different occasions to find a very specific video game but usually GameStop never has it in stock I usually end up having to order it from Amazon or directly from the PlayStation Store . Game stop as a Company/ organization has a lot of unhappy customers and I'm Almost surprised that they have lasted this long.
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April 2024 by Enrique Garcia
This is my favorite GameStop always clean and organized and the store manager has a great connection with the local community because everyone that comes in seems to know him plus he’s always helpful and friendly!
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March 2024 by Greg Hood
Gamestop at I410 had exactly what I wanted!
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January 2024 by Danny Mejia
It’s GameStop they’ll rip you off
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January 2024 by Gigi Devoe
They are well stocked in all the PS5 & 4 games. Plus have tons of all the accessories gamers need. Gorgeous hats for the guys in your life!! Best game stop we've found in town
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November 2023 by Richard Herzog
Great customer service
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September 2023 by CryoSting520
New Hire Christopher has been an amazing help! Very easy to talk to and a great vibe!
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July 2023 by Samuel Gomez
Very unsatisfied with the service from the staff. We went in to buy a bunch of Pokemon Cards, but after the third transaction (more than 10 minutes later), the cashier decided to disclose that there was actually a sale on the cards. All of our transactions were already complete, so there was no way we could apply the sale! We asked to refund the cards and do it again to get the discount, but they refused, because they can't accept returns on Pokemon Cards. We left pretty upset, only to find out later that they also didn't give us the free promo cards that should have come with our purchases. Incredible.
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July 2023 by L C Rosas
Thank you Davin for the excellent customer service.
