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June 2024 by Steve Hernandez
Attn: @JD First off you do not need to be rude or ugly about the young lady who was trying to help you find the USED item for your son. If you usually check online inventory statuses for stores then you should know it takes 24-48 to update. Even at that, if it only has 1 or 2 of a specific item you should know dam well it ain't probably gonna be there. Now for her only looking for a minute. I was in the store at that moment and I sure remember this situation. She should only have to take a minute or so because she should know where her stock should be held. But obviously you don't shop here much cause if you did you would know she just helps out here. The regular employees are 2-3 other guys who I have known to be pushy and rude at times but are helpful. And as for the store being a "disaster area" she had just had a huge rush of young kids go in for nothing. So don't judge what you know nothing about. She handled this whole situation and this dad very well. No need to be rude to the working class.
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May 2024 by Johnny DeLeon
Shut this place down! Horrible experience at this location. I will never return here again! Looking for a game console charger for my Son, which the Website said "(2) in-stock at this location"." Asked the girl behind the counter to help me find it and she said, "I can't find them anywhere." She literally looked for them for 1 minutes and printed me a receipt to go to a location across town for me to go over there. This store location was a mess, items scattered all over the place, all over the floor, counter and shelves. Horrible, horrendous, and all around disgusting experience! Stay away, and tell everyone you know to do the same. Don't waste your time here. Please, replace this store with better Management or just a different store entirely. I'd give zero stars if I could. Ugh!
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January 2024 by Aye Are Tee
Dang, I forgot the employee's name.He was super friendly and informative ?Thanks for the help
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January 2024 by michelle rosales
This place has the worst costumer service. The guy at the counter is really rude, he looks like he hates his job. Please do not go here you will have the worst experience.
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December 2023 by Crystal Jimenez
No one answers their phone at the store
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August 2023 by Jessica Cervantes
Lots of different pops and bigger selection of switch games
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August 2023 by Jessica Dowling
Lots of different pops and bigger selection of switch games
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July 2023 by Toca
I mean thr prices have always been kinda alright. But getitng sold a broken "used" controller is not the best of times. Im glad i got the warranty, but pls make sure all components of a controller are usable.
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June 2023 by Maria Martinez
Cashier Gabriel was super rude
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May 2023 by Roger Orban
Jeremy was great always love going to game stop for my kids
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March 2023 by beechilada
I bought a Switch OLED online, picked it up, got home and opened the box and the Switch and Joycons were missing. The cashier told me he wouldn’t sell me an empty box. If you must buy from here, check your box before you leave.
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February 2023 by Rose Moreno
They only had the cases not the games
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December 2022 by Vanessa F.
The assistant lead or whatever he wants to call himself, Gabe is such a condescending j**** I hate coming to this location and forgot why until i checked out. We get it dude. You're a super cool, awesome, gamer who's above the people who come into this location. However there's no need to be aggressively condescending and talk Down to people bc they don't want to sign up for rewards. You don't need my number to check out. You don't need my number for me to pay. Stop acting like you're Some elite bro. You work at game stop.
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December 2022 by Rico Medrano
I went into this location july of 2022, I wanted to purchase a Nintendo switch to play classic games while flying (have a lot of trips coming up, wanted something to pass the time).The guy working (manager) was extremely un professional, he spoke to me and my wife like we were stupid because I didn’t want to purchase his screen protector or the game stop console warranty. Instead of saying thanks for the purchase, he said good luck without a warranty and set the bag on the counter and walked away.I have worked retail and understand there are goals set for store teams to hit, like selling “extras”… but at this location you get the worst type of up sell and customer service … WOULD NOT RECOMMEND going here … just shop online (like we should have)
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November 2022 by Santiago Perez
Do yall fix broke Xbox one’s
