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July 2024 by Keith Brownmiller
Am a disabled Veteran who called to get a tire changed. (spare tire put on) Left a message. After 4.5 hours NO RESPONSE!!!! I'd recommend you try another company for assistance!!!
Message left about 6pm 6/29/24 This review left about 11pm 6/29/24
Additional comments 7/1/24 response to owner @ 12:35
I never spoke to any member of your staff! A phone call saying they were swamped would have prevented the negative review. No contact, then your staff lying to cover themselves is unacceptable. Now for sure, I'll never use your company even in the most dire of circumstances.
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May 2024 by Gary Tackett
Excellent service. Delivered on promised time, very polite. Recommend using their services if you need a tow. Very satisfied customer.
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May 2024 by D
Saint John Morales and Ayrik Villacorta did an amazing job with my Dodge Challenger. They communicated with me through the whole process and came with the special equipment needed for my vehicle. They were so careful and helpful!
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May 2024 by Eddie Burns
After an accident in a remote part of Stonewall TX that disabled my car, my insurance company called not one, but two other towing companies, both of which said they would tow the car, but neither of which actually came to pick up the car. Finally, the insurance company called Ayrik and FWW Towing. Ayrik contacted me, provided pictures of the pickup of the vehicle and its delivery to the designated drop off location - all on a Friday night. Ayrik provided first class communications and towing service. I highly recommend FWW Towing.
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May 2024 by Debra Valdez
This Review is a couple of days late,
So I apologize for that because I should have done it right away. The Towing company , Arick responded to having my Jeep towed when I needed again right away . So I apologize for not leaving a review the same day. Arick helped me without hesitation on doing a couple of extra stuff and didn't charge me extra super nice guy, great price and respect, let's not forget the professional service This company has . Now day's it's hard to find someone that is not going to rip you off and charge you extra because they know your stranded.
IF YOU WANT AN HONEST TOWING COMPANY ASK FOR ARICK THIS COMPANY RIGHT HERE . I PROMISE YOU WILL BE HAPPY.
THANK YOU ARICK AND THE LADY THAT ANSWERED YOUR PHONE.
D. Valdez
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May 2024 by Elizabeth Kocillari
I wasn't able to get my car that night and I knew I couldn't come the next day. OC literally got in the line 4 times until I filled out the forms correctly. There's no way I would have been able to get my car out without him! Truly cares about his clients!
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March 2024 by Jana Mantovani
Five Stars for this towing company! I was in a bind on a busy highway, and Ayrik rescued me within 30 minutes as promised. He was professional, treated our car with care, and a delightful conversationalist. I highly recommend this company!
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February 2024 by Ahwarya Bonaparte
The gentleman that picked up my car is very friendly and has a great memory and treated my car like it was his own
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September 2023 by Lee Akins
Excellent communication and service.
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June 2023 by Barry M.
they were great! Arrived within the time frame given. Sebastian was quick and efficient in getting car hooked up and on the way. Great price! I would highly recommend!
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May 2023 by Cassandra Lopez
AMAZING CUSTOMER SERVICE AND SO MUCH CHEAPER THEN MOST TOW COMPAINIES!! They're not trying to take all your money, my tow driver in fact did his best to save me money.
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May 2023 by Sa Kids Karate Bandera
Great service, friendly staff and very quick response time. Keep up the good work!Service: Special vehicle towing
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February 2023 by Chris Bird
Excellent service! He did an honest and hard working and a reasonably price! I'd recommend everyone to use this service it's the best and I'm 100% satisfying!
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February 2023 by saul gonzales
Can't give it more stars because whoever dispatched the tow truck driver either gave him the wrong directions or the tow truck driver didn't understand the directions!?Took an hour for them just to get to me and tow to the tire shop. Other than that it's ok service!
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February 2023 by Jamett Luna
Gabriel and Sebastian are the best! These guys are so professional and accurate. I recommend them for towing and repos. They are very dependable. You guys rock. Thank you for great customer service!Services: Car lockouts
