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November 2023 by Katherine Kessler
Shelby Kasper is amazing. We had had a bad experience with a competitor. Her demeanor is calm and professional. She asked all the questions that helped us to make our decision on a bed. Her attitude and attention to detail made the sale.We got the entire package on a S-Nectar permier copper K. The competitor could not answer any questions about this product. About 20 years ago I had a Denver mattress, so we took a chance and it made our day to be treated so well.
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November 2023 by Joel Elliott
Thank you to Shelby for an outstanding experience at Denver Mattress. Shelby was very friendly and was able to find exactly what we needed very quickly. No hassle. No worries. Also, the price was on point and we received extra savings with our military discount.
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November 2023 by Jolena Throckmorton
We were greeted immediately by Austin. He is a very knowledgeable and friendly person. He showed us different types of mattresses after asking use about what type we were looking for. I would recommend this location to anyone that likes a friendly knowledgeable atmosphere.
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November 2023 by Naz D
We had an unfortunate experience with their customer service. They conveniently left out the whole “non-refundable special order” deal and even lied about the warranty length! Fortunately, we managed to cancel the order. I wouldn't recommend shopping at this location. Make sure to verify their policies and warranty terms yourself to avoid any issues.
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September 2023 by Christine Young
My husband and I went into this mattress store and we were greeted by a pleasant sales person who helped us select a mattress. She was very knowledgeable and customer oriented. She made our purchase easy!
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August 2023 by Noemi Gonzalez
I walked in and I told Alyssa I needed a bed, I was determined to leave with one today which she didn’t know that. Alyssa made me very comfortable picking beds out, didn’t pressure me and we tried out soft medium and firm ones depending on what my needs were. Immediately I figured out which bed I wanted but still tried out more. She gave me multiple options and towards the end I picked my bed but then I changed my mind to a better one which I for sure was going to be happy with. She helped me get the bed I wanted and I also got a mattress protector as well. I felt very comfortable talking to her about prices and not being judged or forced to make a decision. Towards the end when she gave me her card I saw she was the store manager and I was like oh wow how cool no wonder why she was so good at her job she is perfect! Very professional and made me feel open about my decision.My Tia is the one who recommended me to Denver Mattress because that’s where she gets hers and I can say I don’t regret it! Excellent customer service from Ashley 10/10.
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August 2023 by Roland Lowrey
This location has been my go to spot for a good while now. Shelby has great product knowledge and the best attitude, which in return made the overall experience phenomenal. I will definitely be back to work with her! The beds and mattresses I bought for the family are perfect!
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August 2023 by Christopher Garza
It was our first time visiting Denver Mattress. We were helped by Shelby & she was so knowledgeable and patient. Unlike most places, she was not just trying to make a high dollar sale. Instead, she was more focused on fitting my husband & I for the perfect fit for us. To top it off, I was 'that' customer with our Toddler in tow, yet she was super patient & understanding of that as well. Thank you Shelby for your time, patience & assistance today.
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August 2023 by Celine
Shelby was very friendly, helpful, knowledgeable, and extremely patient with us and mom. I felt like she really cared about getting what mom wanted instead of pushing us to buy something outside our budget. Thank you Shelby
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August 2023 by Christina Castilleja
Had a great experience. Shelby was super patient, friendly and very helpful with her recommendations. We brought our kids with us since the matresses are for their new setup. Excited to see everything in place.
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July 2023 by Jack W
Shelby was super friendly, helpful, knowledgable, patient, and really cared about getting what we want and at a good price instead of pushing us to buy something outside our budget. It made the shopping experience very relaxing and pressure-free.
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July 2023 by Daniel Vijjeswarapu
Shelby was extremely helpful. She made the process very comfortable and easy. Her knowledge about each mattress really helped our choices. She is fantastic at her job!
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July 2023 by Ronnie Cervantez
I walked into the store and immediately was greeted by the salesman who introduced himself.I was shown several different mattresses and the salesman was attentive to my needs. I selected a mattresses and the entire transaction went smoothly, even bought a couple of pillows.
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July 2023 by Rachel Torres
Austin was a great help and explained everything. Thank you!
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July 2023 by Makayla C.
She was very nice and professional! She let me pick out the perfect mattress and I had no issues what so ever! The process was so easy and quick I would highly recommend Alyssa for help!
