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December 2023 by Jessica Hilliker
Went into this location pulled into the parking space and Krystal was holding the door for people to come in. I was lollygagin getting out of my van. Because the car behind me was hit. I was not involved in the accident, everyone is ok. Thank God. Krystal did bring everyone water and invited everyone into the branch to wait for San Antonio police to come and get statements. Shout out to Krystal the teller.
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September 2023 by PHIL Z TOWING SAN ANTONIO
Frost bank is your go to Texas bank, they still feel like a bank, what do I mean? Walk in most banks and you are looking at a Mac machine, oh excuse me an ATM, money access center for the youngins, that didn’t live before computers. Banks with tellers and loan officers and desks with plants, one of the coolest places back in time was going to a bank, lol because that’s where you get money to start a business, get a house or a car, everything was more special, interesting and yes fun, I hope Frost survives the economic crash coming to a theater near you! I have a feeling on the other side, we are going back to the way some things were, dress for success!
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August 2023 by JOHN HERNANDEZ
This is the only Frost bank thus far that doesn't make you feel welcomed. I deal a lot with the motor bank drive through and the employees are never friendly. They make you feel like you are bothering them. They don't say Thank you once the transaction has been completed. I have been a member since 1989 and this location on Culebra Rd 78251 is the only Frost that I have issues with. Upper Management needs to address this issue.
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June 2023 by Danny A.
I always have a problem with this location. This is the only location that they don't know what the hell they're doing.
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March 2023 by Ekundayo Moniade
Horrible bank . Wouldn’t recommend: they steal your money and leave you high in dry. Disrespectful agents and supervisors! Go to a credit union! FROST BANK IS BAD BUSINESS
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March 2023 by Stephen W.
DO NOT LET THEM MANAGE YOUR FINANCES!! They are the worst bank in the USA! Horrible bank . Wouldn't recommend: they steal your money and leave you high in dry. Disrespectful agents and supervisors! Go to a credit union! FROST BANK IS BAD BUSINESS
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February 2023 by MrrB
I want to thank Christian who worked with Gabriela Hernandez on my situation they address my use and I was happy.
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December 2022 by Scott Perdue
It's the best hometown Bank in San Antonio
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December 2022 by Richard Garza
I opened an account at the culebra branch and the staff was awesome and so helpful and very very nice! I recommend this bank to everyone!
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November 2022 by Alice Cedillo
Isaura was so very helpful and efficient. Very informative, helpful, cheerful, courteous all around fabulous
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September 2022 by Cecilia Molina
In and out quickly, friendly tellers.
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June 2022 by Deanna Jones
I really like Karla at the Culebra branch. We greet on first name basis which makes me feel special. I prefer walking into the lobby cause the drive thru tends to stay busy. I have to drive aways but this location has been my home branch for over 20 years.I totally trust Frost Bank for my financial needs.
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June 2022 by Diana Treviño
It’s well known fact that Frost Bank no matter the size of your account they treat me with respect.
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June 2021 by Libby Sheetz
I like driving to this location because it's closer to my house than the Fredericksburg location.And, I find the tellers here to be friendly.
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May 2021 by Jesse Jr. Bello
I don't have my new ID yet and all i need to show them is my old one and my receipt of my newly purchase one and no fooling around they cash me and send me on my way
