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May 2024 by Danielle Nicole
Go elsewhere these people are horrible..currently have a claim with them and thw adjuster does not answer and even has a full mailbox..and don't even try her boss he won't answer either..my daughter current has broken glasses and I don't have a phone and have to use my daughters because they won't answer the phone to replace our belongings due to their driver not knowing how to drive this is seriously pathetic..currently in the process to file a complaint through the better business bureau
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March 2024 by m alonzo
Great insurance, prices could be better, but what can we do.
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April 2023 by Albert Castle
Usually at least in San Antonio, Fred Loya is the most affordable but not this time surprisingly All State offered a rate $400 to $500 dollars cheaper. It was alittle disappointing .
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March 2023 by Skyler tullos
No store are openI can't even go in to talk to a employee
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September 2022 by Tom Lanpher
Diplorabe .
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December 2021 by Loreecion Bard
Horrible Insurance company no real website access and no app. You ha e to physically go into a fred loya to do anything with your policy. Would not recommend.
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September 2021 by OCTAVIS GRAY
Great customer service with friendly smiles ?
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September 2021 by Amanda Rock
They are pretty great
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September 2021 by Fuzzi Jones
Nice people working here
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September 2021 by Hi
They must fix the schedules and tell the offices that are open
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June 2021 by Isabel Castro
Good people and very helpful
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April 2021 by Asia Jones
Nice people working here
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April 2021 by Keith Sanford/Rev. Kix
Miguel Caldera is the most unpleasant unprofessional dismissive employee I've met latelyHis insured hit my car ranPulled a gun on me and this guy wasn't the slightest bit concerned of my welfare.I tried to give the police report told him myself and the dispatcher went over the license plate number 3 times before the police ? arrived and the police gave me the informationHe shouldn't be working with the public!!!I told him I am a Disabled Veteran and have PTSDhe ignored me then went on to say did I write the offenders license plate number down!!!!SmhI said I was on a hands free call with 911I gave the information as the incident was happening!!!!How else would I know the policy holder's info and contact you???!!????,Buyer bewareThey don't care about the public
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October 2020 by Javi A
Good rates. Lady was rude and acted like she had something better to do. Decided to shop around. If I go back it'll be to a different location.
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August 2020 by Derek Brown
Been with these guys for years can't never complain
