-
April 2024 by One Reviewer
Walked in no one to help walked right back out went to another shoe store in the mall where they helped me find some shoes
-
April 2024 by Harriscope Visions
They were all so helpful especially Issac and Abigail and Omar they help me build the most dospest fits with the cleanest kicks 10/10 i recommend ???
-
February 2024 by Bell Mon
Waited so long just to get my little sister a pair of shoes, when I finally got the female workers attention she snatched it out of my hand and walked off somewhere else and I waited even longer. Ugly ugly attitude?.
-
February 2024 by R S (MASH007)
Horrible customer service! Waited more than 10 minutes to get the 1st pair of shoes I wanted to try on, 2nd pair waited again, the girl said she got “bombarded” by other customers. From previous reviews, this is not new and hasn’t changed. I just left, decided not to buy anything. I would not recommend this store unless you want to wait until they make your shoes in the back before bringing them out to you.
-
February 2024 by Shecko Contreras
Terrible customer service!!!!
-
January 2024 by Paul Salinas
Service here was trash! Every employee seemed to be interested in everything except helping guests. I waited about 10 minutes before I was helped and then when I was finally noticed I got nothing but attitude.
-
December 2023 by Amber B.
The first guy I spoke to immediately said they had no size 11 womens without looking. Then Adrian helped us and went to the back and found a size 11, really appreciated Adrian's customer service
-
December 2023 by rosie garcia
Shoes were never delivered and our money was never returned. Was just given the runaround between the store and carrier.
-
September 2023 by Ric Garcia
Beware of online ordering! If staff is too busy to process your online in store pickup, they won’t do it and sell your product to someone else and then cancel your order! This was done to me during tax free weekend and now I have to wait for my money to be back in my bank to get my sons school shoes. My son will have to start school with old shoes and I will have to wait to buy new ones and pay taxes on them! So called manager “Paul Lopez” very rude and unapologetic!! Horrible online shopping experience!!!!
-
September 2023 by SoRaya Feliciano
Supervisor, clearly saw the long line forming. Instead of taking on a customer in line, she gets a friend that just got off work to jump the line. Checked her out. And left the only one cashier with the long line and customers complaining.These kids are left to run franchises with no customer service abilities. Until businesses run out of customers.Wednesday, Aug. 9 @ 3:15 pm
-
September 2023 by Val Revelez
Great deals all year long!
-
July 2023 by Aldo Ramirez
I had a very negative experience at on 7/11/2023. I was asking the manager about shoes that were shown in stock at the store, however the manager was very short with me and stated the shoes I was seeking was not available in store but the customer service team from jd clarified it was in stock. I believe since these are sought after shoes, the manager is back dooring the pairs to resellers. I will be filing a BBB complaint against this company for shady business practices.
-
July 2023 by DEVILISH MEDIA
My wife bought me shoes for Father's day. The shoes out the box had a crease and were dirty. Wouldn't shop here.!
-
July 2023 by Mitchie
Long lines, 1 cashier, tons of employees. I asked and they said they are to busy. They weren't busy, talking maybe.
-
March 2023 by Jerry Camacho
Angel was great help to me and the best customer service I have ever had at this store. Give this woman a raised she amazing.
