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June 2024 by Bill Blanchette
They were very helpful as I was returning a printer. They printed the label for me... I was in and out very quickly--thanks FedEx
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May 2024 by K P
I will now as a business be using UPS exclusively as well as filing a suit in small claims against Fedex to compensate me for the amount of time these negligent contractors have cost me over the last year. This is absolutely the worst business model, ever. there's a reason they're cheaper. I will literally refuse to sell to any customer that requests Fedex as a shipper from here on out.
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December 2023 by Ms. Camellia
If I could give no stars, I would! I talked to four representatives and spent an hour on the phone. Each one of them assured me everything was fine but then two days later I get another call and guess what it was about? You guessed it! My ADDRESS!!! The fourth person told me my package cannot be delivered and that I would have to pick it up! Every chance I get, I will not be using FedEx. I will just stick with Amazon.
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December 2023 by C
If I could give no stars, I would! I talked to four representatives and spent an hour on the phone. Each one of them assured me everything was fine but then two days later I get another call and guess what it was about? You guessed it! My ADDRESS!!! The fourth person told me my package cannot be delivered and that I would have to pick it up! Every chance I get, I will not be using FedEx. I will just stick with Amazon.
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December 2023 by Steve Campbell
Again another failed delivery! I received an email stating the driver tried to deliver and said the business was closed. The place was open and the time the supposed delivery took place was 4:19 PM Friday, DEC 1st. At that time the place was open and when I asked the lady that has worked there for 9 years said that there was not a fed ex truck that had attempted to make a delivery. How did she know that? because there are cameras at the entrance! The only deliveries that come to this place are UPS & Fed Ex. UPS was their because I had 2 packages delivered from them. The Lying driver whoever he was never attempted a delivery at all! I think that the regular driver was off and another driver was doing the route. If it would have been the regular he knows the routine. Pull up to the gates, hit the call button and deliver the goods! I would sure like to find out who the route manager is for this location in San Antonio! This is just another example of the terrible service, yet retailers keep using them because they are cheap and they do not hear about their products not getting delivered when they are suppose too! Also most of the drivers are contract drivers. They could care less if you get your stuff ontime and in one piece!
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December 2023 by Mechele Lee
FEDEX GROUND sucks!! First delivery date scheduled for a Friday, never came. Second delivery date scheduled for the following day, Saturday, never came. Its Sunday and they still have not updated the delivery date. Says delivery date unavailable. What?!?!
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November 2023 by B Lugo
Delivered my AUTO part to wrong address….
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October 2023 by David Vernon
Absolutely horrible customer service. FedEX claims package delivery until i provided video tape footage that my package was never delivered. Tying to get past the automated phone messaging service is almost impossible. When you do reach someone, it's a call center in the Phillipines and they are useless. NEVER AGAIN!
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October 2023 by Nayeli Vlogs
They said the stopped by 3x but left no note at door. Also we were there 2 of those time. Had to pick up in person.
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August 2023 by Cody Harrison
FedEx sucks don't use them
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August 2023 by Amber “Lady Legacy” Davies
The staff here is amazing and super helpful.
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August 2023 by Pete Hernandez
Accepts packages to PO Boxes then fails to deliver.
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August 2023 by Amber Jenkins (Nelley)
Fed Ex!
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August 2023 by Julio Albarran
I work there
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August 2023 by Andrew A
Sitting at home and was just told via email that deliveries were attempted but couldn’t reach me.Update: received a replacement order that is still damaged. This station is the worst.
