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August 2024 by David Callihan
I have had so many issues with this fedex shipment center, from delivery drivers throwing packages on my porch to continually avoiding delivering packages even if I paid for faster shipping. No use calling because the voice assistant will never let you speak to someone, so forget about accountability. Truly the most pathetic customer service around
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August 2024 by Divya Shivakumar
The driver says delivery attempted but I was home all day and nobody knocked at door. Very m disappointing service from fedx
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August 2024 by Aly's Pen
Crystal was helpful and patient
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July 2024 by Tsi Luna
Just like many others in these reviews. The drivers are not delivering. They are claiming to “attempt” a delivery but never actually do. I am unsure if it’s mainly apartment complexes that aren’t getting their packages. Like I get it, apartments are not fun, I 100% understand but at the end of the day, that is your job, that is a main part of your business. Super inconvenient to go PICK UP my package that I paid extra to have shipped to my house. On the plus, the front desk ladies are nice.
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July 2024 by Emmanuel Magallanes
I was waiting for about a hour just to pick up a package, then after an hour the lady on front tell me the driver is gonna take at least one hour more .
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June 2024 by Ellen Corrigan
Multiple times I have had drivers mark my packages as "delivery attempted " when I was home. They do not even attempt to knock on the door if your package needs a signature. My spouse and I rearranged our schedules to make sure multiple people were home to accept the delivery. We refreshed the delivery status and saw it was mark as delivery attempted despite NO ATTEMPT and NO KNOCK ON OUR DOOR. Lazy drivers who refuse to do their job and careless customer service employees who do not care about their customers. The drivers should be ashamed at their laziness and lies.
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June 2024 by kenneth jackson
Was to be delivered Sunday. I went online to provide instructions but was unable to do so because the system would not permit. I received notification that the delivery was missed and would be rescheduled on next business daybwhich would have been Tuesday. Curiously, no missed delivery tag was on my door. I called cust service to get a delivery time and was told a delivery attempt was never made and that the package was still on the truck. Was told it would be delivered between 8-10 a.m. Tuesday. I waited all day and no delivery. I went to the local Fedex office but was told it was a ground delivery and I had to go to a different office. The clerk was kind enough to provide a telephone number to the ground office. I called and was told that like lots of other customer packages mine was still on the truck but offered to call me between 4-6 a.m. when it was being unloaded. I accepted and drove to the facility to pick up my package 4 days beyond the expected delivery date.
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June 2024 by John Perez
Waited for 3 days for supposedly overnight delivery and ended up having to go to FedEx hub and pickup
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June 2024 by Arthur McField
Staff are super helpful and polite!
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June 2024 by Kataerine Hubbard
Drivers Lie about coming it was a package supposed to be delivered to my mom today! No FED EX TRUCK CAME OUT!
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June 2024 by Sherry Perales
Very patient and helpful workers.
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May 2024 by Raul Torres
Trash. Like always. I haven’t had to use fedex in almost a year. Ordered some shoes when I found out FedEx would be delivering I knew I was not getting them
Anytime soon!! Sure enough delayed delayed delayed like always.
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May 2024 by Angelo Marty
Oh yes that's what I'm talking about... great helpful staff
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April 2024 by Daniela Lopez
The lady at the front desk was so nice and helpful.
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March 2024 by Oscar Flores
I went around 6 pm. The lady at the front desk was nice and attentive.
