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December 2023 by Caty K.
The manager of this store is extremely pushy and treats his employees like children, making my shopping experience horribly uncomfortable and awkward. I couldn't leave fast enough! I will definitely not shop at this location again.
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December 2023 by Moses Belman
The manager is toxically pushy. He trains his poor associates to be that way too. It makes for a grossly uncomfortable shopping experience. I have their card - got it online - and I refuse to use it at this store because of how awful this dude makes it for his customers.
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November 2023 by Moses B.
The manager is toxically pushy. He trains his poor associates to be that way too. It makes for a grossly uncomfortable shopping experience. I have their card - got it online - and I refuse to use it at this store because of how awful this dude makes it for his customers.
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November 2023 by Ozzie Martinez
Outstanding service. The gentleman who assisted us was truly amazing!
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November 2023 by Kelly Hunter
Very helpful, measured my little girls foot as soon as we walked in to ensure a good fit. Will definitely go back again.
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October 2023 by Vanessa L
I did a partial payment on my card and then didnt have enough on my car because the payment went through and they didnt give me my money back or the shoes I was trying to purchase.
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August 2023 by Brian Cox
Super shady. Take your business elsewhere. Picked out two pair of converse from a shelf directly below a sign saying buy one get one half off and when we went to check out they said the sale wasn't for converse. Sign didn't say no converse. Pricing didn't match the tags on the shelf either. Extremely sketchy advertising and unhelpfull staff. Go anywhere else with your money.
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August 2023 by Tony
I went to Famous Footwear a week ago. I have been a customer there for around 3 years. My first issue is deceptive pricing. They had signs clearly saying Nike shoes 30% off along with other brands at a discount. You go inside and there were no signs posted about specific brands on sale or discount section for Nike shoes or other brands on discount. I went to the cashier and she related the sign was only for specific Nike shoes. Also now they only give military discount for specific shoes. Their was a women in front of me that was buying a different brand and was complaining about the same issue. She was just told we can give you the number to coporate. I have decided to never go back to the store.
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August 2023 by Will Cruz
Really wish i could give more stars but after purchasing a pair of shoes, the cashier (Colby) would not honor the sale price that they had listed on the shelf. When I brought it to their attention, he just wanted me to get out of the store and hurry up and pay instead of honoring the sales price they had listed. Once again I stated, "you know that is false advertisement right?"...his response was "yea, well are you going to pay cash or card?". Zero professionalism or customer service.
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August 2023 by Jenna Russell
The manager pushed hard for me to open a credit card , I guess they pressure their associates to have patrons quotas to open accounts . It's really frustrating to be badgered like that while you are checking out.
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April 2023 by Michael Johnson
Hugo helped me find and order the converse shoes I was looking for and suggested a great pair of insoles for work. Great store!
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March 2023 by David N Ann
Made an online purchase for store pickup and they made sure to make us aware that they were having an even better sale in-store and price adjusted. They are always really nice!
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March 2023 by Jas Sherley
Great staff and a great variety of shoe brands to pick from. Very helpful and clean.
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February 2023 by Carolyn P.
I thought I knew what I wanted when I came to the store. I left with a could of other things after a Great customer service experience.
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November 2022 by J.R. McDowell
Good selection of shoes. Prices seem fair. Excellent staff, very helpful and attentive. Highly recommend.