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February 2024 by Roberta Closner
Very disappointed. I've been a Fabletics online VIP monthly member for years and visit the store on occasion. Came today and they had locked their doors 6 minutes prior to 6 pm closing time. I had a return to do and needed one pair of pants. Could've easily been in & out in 2 minutes. The employees looked directly at me and then turned their eyes away and ignored me. We drove over an hour to get to this Fabletics and the traffic made us much later than anticipated. Otherwise we would've been there at a more reasonable time than right at closing.
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February 2024 by Monteen Amezquita
Clothing is quality.
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January 2024 by Maura Correas
I had a membership with them for a couple of years. I placed an order for two leggings and received one and the other one wasn’t delivered due to “incomplete address,” kind of silly when I did receive the other pair. I called May 2023 to receive a refund, I have called every month since then trying to see the status of this “check” that they keep issuing, by the way it takes 6 weeks! I still have not received the refund… it’s January 2024.
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December 2023 by Matt Urrutia
The service depends on the time and day.
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November 2023 by Eva Serna
Noah at La Cantera was so patient and kind...you guys are so blessed to have him represent you all❤️❤️❤️
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August 2023 by Gabriel Douglas
There was nothing I liked my size (M), and prices were very misleading. Poor advertising. I’m
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February 2023 by Monica Guerrero
Excellent costumer service. Wish I had asked for names. Had a return and it was a complicated situation. Ladies could have easily said they didn’t know but they took their time and were apologetic for the delay in them researching the situation. Which again, they didn’t have to do. Overall, exceptional. They were also very attentive to others shopping. Looking forward to returning.
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February 2023 by Janet Mooneyhan
I just stopped in for the first time at La Cantera and Jackie was so helpful and so was the young lady that rang me up. The staff there are so inviting and I love how they call you their friend, makes the experience personal. Highly recommended this location!!
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December 2022 by Sandra C.
I went in to return an item. The employee was nice at first. Told me I could look around for an exchange. Then she proceeded to rush me and say she can't wait so she's going to just refund me. There wasn't even a line or people at the register. I guess they don't want me to buy things. I also had some questions, they didn't know the answers to them. They were just general questions about the fit of the clothes. Which is odd because you are the ones selling them. Honestly it was just a bad experience. They made me feel unwelcome and I don't know if I'd step back in that store.
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December 2022 by Tyler Yuhas
I wanted to leave a Five-Star review for Fabletics employee Noah Suri. We went into the store today and Noah helped us pick out and size several gift items we needed. His knowledge and expertise about the clothing items were extremely helpful. We were most impressed, however, by his enthusiasm about the products Fabletics sells. He was friendly, very polite and just seemed like a very happy person. We wish more salespeople could be like Noah Suri, especially at the Christmas time when stress can be high. He improved our day with his positive, upbeat demeanor and smile.
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December 2022 by R Jack
The ladies working here are amazing and helpful. They have all size and cute athletisure. it's best if you have the monthly membership to shop here. Cute pieces!
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December 2022 by Max N
Every time I’ve ordered, the delivery date is wrong. Not only that, but it’s wrong several times. It went from May 26th, to June 1st, to may 30th, back to June 1st, and then it was delivered today even though it’s projected tomorrow. That’s not even the real issue. What’s frustrating is that it will say it’s to be delivered May 26th and the date won’t correct it’s projection until like 11:00pm in the night of the 26th. It makes it pointless to try and plan around it. Not to mention, the delivery system (newgistics?) has a completely ineffective tracking program. It tells me 2 things. When it’s arrived at the Newgistics facility, and when it’s delivered. That’s it. It spends different amounts of time at Newgistics each time I’ve ordered. So that’s not even consistent either.The biggest redeeming quality is that the membership gives great discounts. The membership fee of $50 gives you a member credit to get one free item of up to a $75 value. So it pays for itself. That and I can skip the membership fee any month (between the 1st and 5th) I don’t want to use it but still get the discounts. At the discount price the quality outweighs the price by a lot. The mens stuff is growing and I like that I can pick my shorts length (5, 7, 9 inch) for each pair. The fit is great too
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December 2022 by Earl Styles
Very first visit today. I was buying some time as my new Rx glasses were being made a few stores down. I walked in and Rita (sales associate) greeted me with a huge smile. As an endurance athlete, I heard about this store and wanted to see what they had to offer. 60% off and a bag full later, I was very pleased. I am extremely picky with my clothes, and this store hit the spot. I will be coming back, and suggest you visit soon to obtain the huge discount. Stella (the store manager) was very professional and made sure that I was completely satisfied before exiting. New fan for sure.
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December 2022 by E
Very first visit today. I was buying some time as my new Rx glasses were being made a few stores down. I walked in and Rita (sales associate) greeted me with a huge smile. As an endurance athlete, I heard about this store and wanted to see what they had to offer. 60% off and a bag full later, I was very pleased. I am extremely picky with my clothes, and this store hit the spot. I will be coming back, and suggest you visit soon to obtain the huge discount. Stella (the store manager) was very professional and made sure that I was completely satisfied before exiting. New fan for sure.
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December 2022 by Ree Jax
The ladies working here are amazing and helpful. They have all size and cute athletisure. it's best if you have the monthly membership to shop here. Cute pieces!
