-
December 2023 by M F.
Do not go to these scammer's Went in for a safety check and would not pass saying brake fluid was low. This is not part of the safety inspection
-
November 2023 by Jamal Monroe
Zena and Daniel were literally quite a pleasure to work with. Zena came outside and swiftly brought me in and got my info and explained everything to me and got me my sticker. And as soon as she was done talking Daniel was finished with my oil change. Truly great customer service and quality work for an oil change. Will for sure be back again when my next oil change is due.
-
November 2023 by Daniel Nelson
Awesome first time visit. Was a Jiffy Lube customer for years until now. Great, comprehensive and attentive service while you sit in your vehicle. I have found my Go To oil change facility long term, in San Antonio.
-
November 2023 by J J
I usually frequent another location, but when my mother's change oil light came on, we were looking for something nearby because my mom wanted to get the oil change out of the way. We saw this location, and I can tell you that this Take Five location at 3018 Thousand Oaks offers fast, friendly, and honest service. The staff (Megan, Daniel, Matt, and the manager, Zena) were thorough in their assessment and advised us when we had questions about our radiator flush and other car services. We were well informed, and I felt we were NOT taken for a ride with our money. The service was done in a matter of minutes as we stayed in our car while they all attended to us and gave us undivided attention. I highly recommend them to anyone looking for fast, reliable service without being upsold on unnecessary services.
-
November 2023 by Guy W P.
Wasted 25 minutes waiting in the bay for an inspection. Plenty of staff standing around. Won't repeat that again. Off to quick Lane.
-
November 2023 by Rafael Lara
To be completely transparent, the customer service was beyond my expectations. In about 30-40 minutes or so they completed oil services with filters and topped off fluids. Also put air in all my tires before I even mentioned it. Definitely recommend take 5 for a quick and smooth oil change. Shout out to the GM at that location!Service: Air & cabin filter replacement
-
November 2023 by Johnny78230
This location is always a horrible experience, been here several times , you’d think I’d learn my lesson the 1st time . NEVER AGAIN . And that’s cause the Dude calls him self the Manager! What a Joke ! Luckily upper mgmt does not share the so called managers Values & Business Morals this youngster has.
-
November 2023 by Debra
I will never go again.I asked for both air filters at the time I was getting my oil changed.The girl did not tell me the price.I assumed I was getting charged a lot for the oil change. When I got home to file the receipt, they had charged me $50 for an in cabin air filter! I wish I would have just gone to the same place I always go. I tried to return it as soon as they opened the next morning since it was just the previous evening I had it installed, and they would not take it back even though the receipt says they accept refunds. I feel like I was completely ripped off. Lesson learned for sure!!!! Also, the services said they filled my windshield washer fluid which is a lie. I have to go do that myself now. The woman that tried to put the cabin air filter in, didn't even know how to do it properly. She was trying to put it in sideways and seemed to have an attitude when I told her that she was putting it in the wrong way, that it says on there which way to put it. Clearly lack of management and lack of knowledge.
-
November 2023 by SRT MOE
I went for an oil change, I tell them I want the premium which is $84.99 but instead they put the premium plus in my car which is more expensive.. anyways, I had a coupon for 15 dollars and also brought in my own oil filter and I still paid $116 and some change… which makes no sense at all, it should’ve been in the 70s range. I was over charged. I told them about it but they didn’t care..the employee said I don’t know what these charges are on the receipts, so even they don’t know what they’re doing they’re just adding extra charges to over charge me. I could’ve gotten it done at the ford dealership for 65 dollars.. the staff aren’t trained properly also, they didn’t know what they were doing. I got ripped off and will never do business with any take 5 ever again.
-
November 2023 by Ryan Campos
Man, this place is awesome. Full service! Great Service! Great environment! Great People. Zena and Matthew run a tight well oiled operation and it shows! As long as I get this type of service I’ll be back!
-
September 2023 by Miss Marshall
Tay and Aden are Super stars! Aden is always there super early I can always count on this store to take care of me. I love going by there just to see all the friendly staff. They make it like home so I keep going . I will always be a loyal customer to take 5 as long as Aden and Tay are with the company. They truly are part of my family now . No matter the price the service is hard to match !
-
September 2023 by Hailey Schroeder
In this the year of the Barbie Movie I just want to say that going to automotive service provider that is managed by a woman is EVERYTHING. I love getting my car serviced and feeling like respect and service quality is the priority. Not once did I feel like I was being offered something unnecessary or excessive, which is rare in my opinion. Will be back for sure.
-
September 2023 by Alicia Castellanos
Always professional friendly knowledgeable and quick, this is the only place my wife and I go. They handle our BMW and Audi with no problemsService: Oil change
-
August 2023 by Izzat Alsmadi
I did an oil change and noticed later on a serious problem with my oil pan and gasket whether they missed up or they saw and didn’t tell me twice thats very bad customer service you can’t trust them on your car. Very frustrating and if you call them no response and mailbox is always fullYour response is generic like a template has nothing to do with what I said, calling you good luck I have been trying since a week no response and mailbox is full
-
July 2023 by Levi Burnette
DO NOT GO HERE. My wife took my car for an oil change since I was low on time. They charged her $125 for a full synthetic oil change. I have never paid over $70 anywhere else. Saw similar posts with same stories. Called other Take 5s and all said would be around $80 and offered a coupon. But yeah just avoid this place in general.
