-
November 2023 by Christine Bass
The service at this location is outstanding. The guys working are friendly and professional. They were knowledgeable regarding my concerns about my tires and the oil change. They also did my inspection. I never had to get out of my car and the whole thing took about 15 mins. It was great. I would recommend this place to anyone!Services: Air & cabin filter replacement
-
October 2023 by Reid Olson
I’m a mechanic and this is my honest review of my experience at Take 5.After confirming with an employee that an oil chance would cost $52 and then being told AFTER they drained my oil that “Chevy has a strict premium synthetic oil policy” (in the Manuel, yes I looked it up, it says synthetic recommended not required), and that I would have to pay $100, I was not happy. I talked them down to $90 synthetic oil but really didn’t want to argue more than I had to.After that they started talking air filters. I have lived in San Antonio for about a year and hadn’t changed my air filter to the engine since I got here. They said it was going to be another $25 and once again, because of the convenience, I agreed to it. The whole time, having the mechanic reassuring me that “he’s not going to pull one over my head”. Well he wasn’t the one doing the work on my car.When I got home to my surprise I saw a CHECK ENGINE LIGHT on. So after spending almost 3X the amount on a simple oil change, this was the cherry on top. Being a mechanic I trust, I plugged my own code reader in it, to figure out it was an issue with the air filter. I pulled the cover off and to my surprise THE FILTER FELL OUT OF THE MANIFOLD!! The idiot never secured it in place, so I had driven away with unfiltered dirt and debris flowing into my engine causing sputtering and misfires since I left.After installing it correctly (the previous guy had the filter upside down and didn’t clip it in place because the clip, which should be on the top, was in fact on the bottom), refastening the manifold in place, and a few prayers and a handful of miles later, my engine started to function properly again.Hands down one of the worst mechanic shops to give me their word, and then perform their duties to the equivalent of a 3rd grader. They did their damage, I’ll be choosing a different mechanic shop next time.
-
October 2023 by Brian Curoe
I always purchase synthetic oil and every take 5 has a different opinion as to how many miles I should drive between oil changes. This Take 5 said 3000 miles ( the lowest number). The last Take 5 said 8000 miles (the highest number) Why the variance between Take 5 locations? There should not be a difference between locations. The employees need better training from corporate so that all Take 5 locations are consistent with the number of miles driven between oil changes!!
-
October 2023 by Meagan Brewster
Always easy and fast. The guys here are informative and efficient and definitely don’t try to take advantage of you! (I had recently gotten my cabin filter replaced and instead of just doing it again and charging me, they let me know I was good until next time) I doubt I’ll ever get my oil changed anywhere else.Service: Oil change
-
October 2023 by Diane Carranco
This is the second time I have used the Take 5 on West Ave. for my state car inspections. The staff is super friendly and they keep all the cars organized and lined up correctly and take each car in the order in which they came. I will continue to use them!
-
September 2023 by Karen Ellis
Justin was very helpful in discovering I had a few issues that needed attention from a full service mechanic. He was very thorough and took the time to explain what might be happening.Service: Oil change
-
September 2023 by Yolanda Cantu
I like to go to this Take 5 place because the guys all seem to be happy. They have lots of patience and are very courteous. They also help each other.Services: Air & cabin filter replacement
-
September 2023 by Charles Wu
I'm so grateful for the assistance I’ve received from Jeren (not sure my remembering or spelling of his name is correct; it was around 10:45 am on last Sunday, 9/17. He is truly so honest and kind enough to my request. Because of him, I’ll certain come back next time for servicing my car. I want to express both my wife’s and my heart-felt thanks to this gentleman.
-
September 2023 by Felix G.
Also a great sport for a quick state inspection registration. When the system is working.
-
September 2023 by Lareyna Trinidad
Overall the service and people were fantastic. Quick in and out. However, after coming home and getting ready to go to work, my car notifies me that my front right tire had very low air pressure.Upon going to get it repaired, the mechanic informed me that the stem of my tire was broken. Being I live only a couple minutes away I know I didn't curb check anything.I'm assuming during the courtesy airing of my tires someone may have pulled on the stem a little too roughly. Thankfully it was quick and cheap fix.Services: Air & cabin filter replacement
-
August 2023 by Joey Young
Been several times for inspection, turned away several times because it seems like the hours for inspection differ or are made up weekly. It would be very helpful to have hours posted outside of the business for that service if it differs from store hours or just have someone punctual doing the job maybe. I'm not the only person on these reviews with this issue.
-
August 2023 by Alma Munoz
They were such a fun and friendly crew. They an amazing job!! They were very efficient, professional, very helpful and most of all they treated me like family.Thank you, guys!!!Jared, Troy, Jaden and Ronald
-
August 2023 by Johnny H.
Stay away from here. They will only tell you after the oil change that they can't do a state inspection. When you return to get it done they never have an inspector on duty.
-
July 2023 by Madelyn
Fast and Friendly!I have a new 2023 Mazda and was told it would be a three hour wait at the dealership for an oil change so I went here to save some time. They were very professional, extremely friendly, very helpful and got me out of there super quick.Service: Oil change
-
July 2023 by Susan Ruiz
My visit to the west Ave Take 5 was excellent. Their staff were pleasant and cordial and were kind enough to explain questions I had regarding my service. Within 10_15 minutes they were finished. I would recommend using this location to anyone since they were courteous and professional.
