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November 2023 by Brittany Marsh
I showed up and there was no wait. I was greeted and directed to pull forward. I was not pressured into buying any other service after I said I was there for an oil change. The oil change literally took 5 minutes or less. I also received a veteran discount which is always a blessing. Thank you for the excellent service!
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November 2023 by Kevin Knebel
I use Take 5 at other locations without any issues. I get it you pay a little more for convenience. I don’t mind that when I’m in a rush. However today I went to this location expecting the same quality service fast, and professional.Instead when I arrived at the location I was their only customer. (It was not at closing time mid day). I was told that they only had 2 employee working so it will be 30 minutes for an oil change. Now I change my own oil and I used the Take 5 all the time. But seeing that no one is there. I can tell you it doesn’t take an army to do a 5 min oil change with their set up. Half the location I go to they have 3 employees max. Still I said ok I will wait. I was then told well sir since you have a truck it will be 40 dollars more than what I usually pay. At other location. I then laughed and told the guy don’t pull one over on me we all know thats not the price that is advertised. He then told me he was the manager. I laughed and said well not a very good one. I said don’t lie to me buddy you just don’t want to work today. No customers you tell me it’s going to be half an hour. Then you tell me you’re going to over charge me. I left and went to a different location and paid the standard price they have advertised. I would like to say that the higher ups should look into the that location.
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November 2023 by Lester E. R.
Went on Sunday morning, no line. Assistant Manager John was professional and oil change was fast. I've never had a problem here.
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November 2023 by Haley Young
I had a fantastic experience at Take 5 for my recent oil change and state inspection. Their speedy service, friendly staff, and the complimentary water made my visit enjoyable from the moment I arrived. John, the manager, was particularly accommodating and helpful. I even received a coupon at the end of the service, which was a pleasant surprise. I will definitely be returning for my routine oil changes in the future. Highly recommended!
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November 2023 by Chris Hill
I’m giving this one a 2 star because overall, I like Take 5. But this particular location was trying to force me to get synthetic oil for $84 instead of the $51 regular, economy oil change. I know what oil I want in my truck. Don’t FORCE me to get something I don’t want and that costs $30 more. I might still go to a different Take 5, but I will definitely be avoiding this one from now on. I’m also going to recommend that the small fleet of trucks that I manage go somewhere else as well…Edit for response:This isn’t about pricing. This is about trying to force me to get a product I don’t want.
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November 2023 by Tabatha Nichole
I always go here for my oil changes. The guys are always super nice. They don't try to oversell me. They are quick too. It never takes me too long. I get my inspections here too. Super easy one stop for nearly everything. 100% reccomend them
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September 2023 by K Ordonez
I recently had the pleasure of visiting Take 5 Oil Change Services, and I can't say enough good things about my experience! I always use them for my state inspections and for my synthetic oil changes.Their professionalism was evident from the moment I arrived. The staff was courteous, knowledgeable, and went above and beyond to ensure I had a smooth and efficient visit.Customer service at Take 5 is truly exceptional. They took the time to explain the entire process, answered all my questions, and made me feel valued as a customer.In terms of value, I was pleasantly surprised. Their prices are competitive, and the quality of service I received far exceeded my expectations.Speaking of quality, I was impressed with the attention to detail they put into their work. My vehicle left their service bay running smoothly and performing at its best.Efficiency is where Take 5 really shines. They lived up to their name by providing a quick yet thorough oil change, saving me valuable time without compromising on quality.Overall, I highly recommend Take 5 Oil Change Services. Their professionalism, top-notch customer service, excellent value, quality work, and efficiency make them a standout choice for all your automotive needs.Services: Air & cabin filter replacement
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September 2023 by Annette Alwell
The manager was very nice! Young man with long hair (i didn't catch his name). Very fast inspection. Informitive on what I will need since we just move here from houston.
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September 2023 by isidro quintero
I drove up and there was four cars in front of me. So I was discouraged initially. Then I thought it’s only 5 min a car. Glad I stayed. I was due for an oil change and had 4 hrs to get home. The place was well staffed with everyone moving in unison. Communication was key!! I was in and out. This is why I no longer go to a dealership, I don’t want a 2 hr wait!A personable manager greeted each car and we were moved in and out. I truly like this place! If only the rest of America moved as such!Service: Oil change
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September 2023 by IS B01
I recommend this place for Texas state inspections. I went for a last minute state inspection. The line wasn't too bad considering it was the end of the month. They have a system that works well. They strive to make it as quick as possible. This location doesn't charge more than the usual $7. They even brought everyone in line a cold bottled water. This is a "stay in your car" location so that was convenient too. This location is customer service oriented. I would definitely come back here again.
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September 2023 by Ann Lam
Went for vehicle inspection. Only two bays at this location and there were 4 cars ahead of me so took longer than expected, about 20 mins from arrival to departure. However, staff we friendly and quick once my turn came.
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August 2023 by Emily Morlandt
The team at this location is very friendly and professional. They take the time to explain what they are doing and why and check with me about the status of various filters and fluids to ensure that my car is properly maintained. John and Johnny took care of my vehicle during my last visit and did a fantastic job. I travel to this location specifically because of their service.Service: Oil change
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August 2023 by Eber Guerrero
Call before you go, headquarters will offer to send you a 15 dollar coupon, ask for it. They had a man going to every car handing out cool water bottles. They were very transparent in all their dealings. They offered to change my engine filter and showed me the old one and new one. After they changed my oil, they showed me the dip stick. Before I went there I shopped around and they were the most affordable. They never felt like pushy salesmen.
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August 2023 by David Lewis
I had previously gotten my oil changed here on May 13. I still had 100 miles to go before the free top-off service expired. I noticed that I was down 1/2 quart on my 14 year old car, which I expected. I made sure I drove to the very same location where I had my last service to avoid any hassle.The employee said I JUST made the cut-off but then said I wasn't low at ALL. I said when I checked it recently it was down 1/2 quart. He then countered with it being down 1/4 quart but definitely at a safe level. I was ready to leave right then rather than argue but he agreed to put in 1/4 quart. He said the receipt will read 1/2 quart because they don't have a smaller entry available.So much for the "Free top -off" service. I'd have had a better weekend just ignoring the missing oil!
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July 2023 by David L.
I had previously gotten my oil changed at the Take 5 Oil Change on Broadway in San Antonio on May 13. I still had 100 miles to go before the free top-off service expired. I noticed that I was down 1/2 quart on my 14 year old car, which I expected. I made sure I drove to the very same location where I had my last service to avoid any hassle.The employee said I JUST made the cut-off but then said I wasn't low at ALL. I said when I checked it recently it was down 1/2 quart. He then countered with it being down 1/4 quart but definitely at a safe level. I was ready to leave right then rather than argue but he agreed to put in 1/4 quart. He said the receipt will read 1/2 quart because they don't have a smaller entry available.So much for the "Free top -off" service. I'd have had a better weekend just ignoring the missing oil!
