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December 2023 by JWaily _.
Absolutely garbage, all the workers joking around and messing around, made me wait an hour to tell me they didn't have the oil my car needed. About to sue for the time wasted. All I needed was altima oil change. Garbage value for the price they have as well.
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November 2023 by Michael Gonzalez
Been using Take 5 and I have never had a problem with any store. First time using the Rigsby location. Staff were on point!!! From the greeting to the billing. 4-7/8 stars nobody's perfect.
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November 2023 by 3S LLC
Would not use this Rigsby location again. I have been to other locations with the same amount of traffic where the wait time is less than 15 minutes, and they are FAR more professional and friendly. This location had people standing around swearing and chit chatting while they could have been doing safety inspections while people waited to save time. I waited almost an hour in line and then sat in the bay for another 40 minutes for an oil change and safety inspection from a snippy tech.This is the worst Take 5 I have ever been to. 2 stars since at least they didn't screw up my engine...First and LAST time at the Take 5 on Rigsby in San Antonio.Service: Oil change
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November 2023 by M
The service here was great and I love that they give you a bottle of water while you wait. While it's nice to wait in your car, it takes much longer than 10 minutes. With two cars in front of me, I waited 60 minutes before it was my turn. I had to just leave because they took too long.
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November 2023 by Chris Alonso
This was the slowest and most expensive place I have ever had an oil change. I had my own oil and filter. All I wanted was a dump service. I know it was busy, but it took over an hour to have this done. Another thing is they park you in bay 4, you cannot get out of your vehicle if there is an emergency. You can't open your door. I paid over $60 for them to empty my oil, change the filter and one qt. of oil. This is just to expensive
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November 2023 by Kat B.
Staff is always nice. They’re thorough and seem knowledgeable. I’ve never had anything bad to say about them. They are pricier, but the convenience and speed of service make it worth it.
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October 2023 by Jaeden W.
This is the worst Take5 location I have ever been to. I waited for over an hour to get an oil change and watched people get serviced before I even got touched while I was even in the Bay Area.... The employees here have the worst work ethic I have seen in a while.Avoid this place at all cost.
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October 2023 by Kevin Syma
They provide consistent polite and professional service, and I'm always impressed by the high standards they have maintained throughout the years. When I went last evening they had 2 employees that had 8 vehicles to service. They held the high standard and the teamwork and efficiency they handled the workload with should make this company proud to have them on their team.Services: Air & cabin filter replacement
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October 2023 by Joseph Garcia
NEVER again. You can try your luck on this place....maybe you will be ignored like I was, or maybe you won't. I sat inside the bay for over 45 minutes with not a single person asking me what I needed. I simple needed an inspection and considering an oil change. Oil change thought went out the window at minute 30. People driving inside the bay after me were acknowledged. One person started getting the oil change pulling in after me! At minimum, acknowledge my presence man! That's a lunch hour I will never get back!
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October 2023 by antonio medellin
Good place to get your oil changed if you or your wife don’t wanna do it by yourselves.In and out service. Very observant they ask about air filters,ac cabinet filters,they have wipers and coolant they give water for the wait and clean your window at the end…
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October 2023 by Tatia Allison
My oil change went well. But afterwards something was wrong w/ my car. It was slow to accelerate. After calling and going back, waiting over an hour. By this time they were busy w/ 2 workers. The manager made sure to check thoroughly. Allowed me to test drive before him. The problem seem to be resolved. But he made sure it was. I appreciate hi diligence even though he was busy. Hate I had to go back, but will return because of the service I received.
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October 2023 by Mike H.
we have been using this particular location for many years. We will not return. Waited more than an hour and still didn't get our oil changed.three or four staff members were just standing around, shooting the breeze. We felt as if they were prejudiced against us. they had us pull into the bay and never opened the hood.definitely need to check out who is managing this place?
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September 2023 by Omar V.
I came for a vehicle inspection and I waited for one hr before anybody came and asked me if I needed help. I failed the inspection for a windshield wiper. The gentleman told me to go get it replaced and I could come back. And he would pass me, I come back and show them that I fixed it. Had him the receipt, and that I replace it. He goes to the computer. And then starts helping other cars, and laughing and joking around with the other employees
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September 2023 by Roland Hernandez
I had decent service for my state inspection. The guys need to be more courteous they don’t look happy doing their job. But The guy who took care of me was great.
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September 2023 by Jenny St. Pierre
I really like this Take5 location! Friendly technicians, they are quick and knowledgeable and don't try to bully you into things that you don't need, but will let you know if something like an air filter will need changing next time. My car has a small oil leak and sometimes needs a top off between full changes. I always go here because I trust them to take care of my car.Service: Oil change
