Enterprise Rent-A-Car offers airport and San Antonio car rental locations, with service in over 30 countries. Customers report excellent and exceptional customer service, with agents described as helpful, courteous, and focused on ensuring clients get the right car. There are accounts of incredible, above and beyond behavior to resolve issues, such as assisting with incorrect vehicle drop-offs. The booking process through the app or online is noted as easy. However, some maintenance oversights are noted, such as a vehicle needing an oil change being placed in rotation. The cars generally handle well on trips. The company's Standard of Care is backed by 65 years in business. Many customers express pleasure with the service and intent to return, citing affordable upgrades and enjoyable trips. Lost items may be recovered through lost and found.
