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January 2024 by Karen Steele
Unfriendly service both times I visited here.The cashier didn't even ask me if I wanted to be in the Perks program. I essentially told her I wanted to join it.Then I ordered some shoes online and had them shipped to the store to find out 1 of my shoe orders was missing .It was cancelled but not by me. ( Also no one called me to say anything about it)They didn't seem concerned when I brought it up they were like Yeah it cancelled probably not in stock.I informed them while standing there it still shows available online on their website, smdh.Also their website is so very slow.I can think of several shoe places I can't shop at other than DSW that offer better in stock shoes and friendly service.
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January 2024 by Alejandro Martinez
Lots of shoes for all the family
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January 2024 by Annette Cura
Amazing sales. Bought boots and tennis shoes for my granddaughter. A pink Juicy Couture backpack purse for my DIL that I love very much.
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November 2023 by Cliff Wedge
Great selection. Kept me out of the malls. Sho sizez are in order making shopping easy.
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September 2023 by Plamen Petkov
I wanted to buy bag for the shoes I purchased. They told me that are going bagless and refused to sell me bag. Under the counter there were whole bunch of bags. At least they should have some version of bag - paper, or different material than plastic.
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September 2023 by Maribel Rodriguez
It's unfortunate that their cashiers cannot handle questions without being rude. I love using Google to write positive reviews but had to deviate from the normal for this store. No cheerful greeting or welcoming tone. The manager looked like she'd rather be anywhere else. Floor personnel were more friendly and welcoming. Cashiers need so much training.
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September 2023 by Jade McDaniel
Have a $5 birthday coupon ; when having a Saucony sale event, you would think that it would be listed SOMEWHERE in the store or on the coupon that it cannot be combined with a $5 birthday coupon. When asking more questions for clarification, cashier just kept saying "it's what my manager said" (with her manager standing 3 ft away, not stepping in to help clarify anything). It only makes sense to list the conditions of a sale if you're having one, does it not?
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September 2023 by Jacq Wilson
Half of employees need another job. Remote jobs might serve them and the public better.
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September 2023 by Bri C
Always have good clearance items for my kids.
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September 2023 by Sandy Aldrete
I always find a great pair of shoes and a great price!
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May 2023 by Raquel Abrigo
You'll find great deals in store and online.
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April 2023 by Amber Guajardo
They over price the shoes… so directly to the maker it will be $15 cheaper … smh do better dsw!
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February 2023 by Rebecca Herrera
The employees are very friendly. I like that they're shoes are very reasonable. It was my first in a longtime and had forgotten how inexpensive it was.
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February 2023 by Jessica Godinez
Last night I had to go into the store to exchange a pair of boots. I had no idea the store closed at 7pm, and walked in at 6:58pm. Kiki was so nice and extremely helpful. I apologized for coming in so late, but she was so sweet. She didn't seem annoyed or bothered at all, and she helped us with kindness and a smile the whole time. She made sure I found exactly what I needed, and I was 100% happy! It's rare to experience great customer service. But Kiki went above and beyond! She is awesome!!!
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November 2022 by Alexis Hernandez
We like it here! A place where all my children could shop and get what they wanted in professional shoe gear. Staff could've been a bit more helpful but overall good experience.