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October 2024 by Evelia Mulholland
Julie! was a very special person, that helped me out a lot. I was there for about an hour and she went out and beyond to help me. She treated me like family. She was the best the best the best the best God blessings to her. I would recommend this location.
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October 2024 by Stephanie Mehra
Julie was welcoming, friendly, EFFICIENT, and I had my screen changed in less than an hout, WoW! Ill be recommending dr phonez!
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October 2024 by Savannah Gomez
I Went To Dr. Phonez On San Pedro Ave And Julie Helped Me She Was Kind & Helpful I Had A Good Experience Going There Plus It Wasn’t Over Priced ,Not To Mention Everything Was Done Super Quick ! I Well Be Going AgainTo Fix My Other Electronics
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October 2024 by robert reyna
I got a quote online for my phone to sell to them and when I get there they are trying to give me a different price that's a bad way to bring people in you need to change you ways to market that is false advertisement and fraud please do not go to there store they don't honor they online quotes and saying there system is down well they should shut down
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October 2024 by Priscilla Ramirez
I will never come back here I dropped my iPhone 13 off and I was quoted $65 and they would call me back but they never got all my info or new what to do with my iPhone so I trusted they would call me back
Two weeks later iv been waiting so I go in on a Friday they said they lost my iPhone 13 I told them what they needed to look for it so they can tell my iPhone 13 apart from others and they still couldn’t so i waited and ANOTHER week I came back on a Wednesday and they still said they couldn’t find my iPhone 13 so I waited for the owner and SO I SAID ILL WAIT IN THE STORE I HAD BEEN WAITING For 4 hours then I asked her again apparently she said the owners never left the other store wow and the owner showed up with food and he started to tell me he lost it and he recalls someone picking up my iPhone 13 then he tryed to say it wasn’t my iPhone 13 and he was trying to just keep it so I waited patiently again it has been a total of 4 weeks they kept my iPhone 13 ?
So I was close to North Star so I said ima call to see if they found my iPhone because I’m not giving up so apparently they had said they found it and they have it which is dumb because they should’ve never lost it in the first place ? I still paid and I paid more then what I was quoted!
I’m writing this with 5 stars ⭐️ so that all of y’all will see this don’t go here they up charge and they don’t take a hour to fix your device I even saw old people get scammed which is a shame how sad they are unprofessional and unorganized go somewhere else like in North Star if u have to wait a hour at least u can shop in North Star mall and by the time u eat or shop ur device will be done also iv seen a lot of fake ass reviews on here and they also parted out my iPhone because I noticed my iPhone was taking apart for no reason DONT GO TO DR .PHONEZ TAKE UR DEVICE AND UR MONEY AND GO SOMEWHERE ELSE
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October 2024 by Fido Sun
I called and spoke to Julie. I told her I was having problems getting emojis on my google calendar. She told me to come see her, which I did. Like the pro she is, she quickly figured out how to do it. I was so thankful and relieved because my life is run by google calendar..lol. She walked me through the steps. When I got in my car, I realized my 71 year-old brain was not gonna remember all the steps. So, I went back inside and Julie patiently repeated the steps so I could write them down. I felt awful that I could not buy something at the store. IF YOU NEED HELP WITH YOUR PHONE, DON'T HESITATE TO CALL THE STORE AND ASK FOR JULIE. SHE IS FRIENDLY, PATIENT, AND VERY KNOWLEDGEABLE. I WILL REMEMBER HER THE NEXT TIME I NEED A PRODUCT.
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October 2024 by Mark Garcia
My broken phone was fixed in 5 minutes so fast and correct the first time and I will return and highly recommend.
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October 2024 by Karem Vazquez
Terrible service, I do not recommend it. I left my cell phone last Thursday to change a cracked screen and they told me it would be ready by Friday afternoon, I could not pick it up on Friday or the weekend, so today Monday I came to pick it up and it is not ready. I waited almost 1 hour for them to fix it, they give it to me and the worst quality on the screen, really do not waste your time, do not come.
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September 2024 by Giselle Salinas
I sold them my 14 Plus they paid me more than what apple offers for trade in value.
Highly recommend it
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September 2024 by Pedro Palacios
He sold me a phone from a company that was financed and caused me fraud
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September 2024 by Martin Mis
Got my phone charger port fixed, they were fairly priced and the repair was great. I normally have 2 phones at all times for work and a personal phone, I gave them my work number to call when they finished and they said that they would call but I never received a call. With a window of 2-3 hours I ended up waiting for awhile but other than that I felt like they did a good job with the repair and definitely will be back for future fixes.
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August 2024 by Minerva Galindo
They did a great job on my iPhone 14 Pro Max got back side fixed in an hour.
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August 2024 by Ana Zamora
Great job for fixing my Samsung phone julie was so helpful thank you!!
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August 2024 by Jared
I did not write the below review. They impersonated me and wrote this themselves when repairing my phone. (they asked for my unlock pin when giving them the phone) Checking the negative reviews and have found another user who this has happened to (Frankie Pena). I have reported them to the BBB.
"Absolutely impressed with the service I received for my Samsung s10 screen and back glass repair turnaround was faster than expected they used original parts for my phone and customer service was on point."
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August 2024 by Gerry
awesome service! they were able to fix my shattered samsung phone today in n out didnt even take 2 hours
