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July 2023
Every time you call customer service for the local office, you cannot reach anyone! My flight lands at 10:40 but they close at 11pm. I am trying to call to make sure someone will still be in the office for me to pick up car but cannot reach anyone! So far horrible service and I do not want to rent with this company!
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July 2023
Read the agreement before you sign, even if you verbally decline fees. They will charge you anyway. They charge astronomical fees for roadside assistance & damage insurance even if you already have it through insurance & other services.
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May 2023
This place is a joke. I've been waiting for over 2 hours for a car I rented and paid for weeks ago. The line is out the door and the 2 attendants they have working have exactly zero sense of urgency. Take my advice. Rent elsewhere
