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September 2025 by Evelyn Pacheco
Best experience. Manager it was absolutely amazing. Thank you Adolfo.
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March 2025 by Mars Ya
I visited the place today and was truly impressed by the overall experience, even though it was a particularly busy day. The prices were very reasonable, making it accessible without compromising on quality. The staff members were incredibly polite and attentive, ensuring that our needs were met promptly. Despite the hustle and bustle, the service was impressively swift, allowing us to enjoy our time without long waits. I highly recommend checking it out; it’s definitely worth the visit!
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March 2025 by Truly Pearl
i’ve been to a lot of discount tires but this one by far is the worst one. when i called prior to coming there they told me my tire would be $165, i get there and give them my information we were told we would get a phone call when it’s our turn and we sat there for an hour and watched all these car come and go finally go inside, the guy who i gave my info too just walked out with another customer and one of their other employee just THREW UP 🤮 in the process of me waiting on them to call me, which they never did. i go back inside they don’t have my information after providing it and was told i would be receiving a call.. we decided to leave the car and we left and they called me and said the tire would be $230 when i told them what i was quoted they did not try to accommodate me i asked to speak to a manager and they put me on hold for 45 minutes never came back to the phone i made it all the way there still on hold i went to pick up my key and all the employees were just standing around laughing doing nothing i came to get my keys and they didn’t even know where my keys were. i found a place to get my tires changed for the prices they miss quoted me over the phone that’s including labor $176 i will never go back here again
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January 2025 by Daniel
Dishonest service. Two of the managers were also quite rude and flippant about the severe inconvenience they caused, particularly the “acting” store managers. Do not buy their warranty for tires - it’s a rip off and it’s been 3 days now that I’ve been dealing with this chaotic store. Then one of the managers hung up on me, further demonstrating the abject void of professionalism at this location.
Edit: updating from 1 star to 2 stars because only after contacting the corporate office did the Nacogdoches store in San Antonio agree to correct the damage that was caused to my vehicle. However, the acting store manager still felt the need to lecture me on their policy. I will not return to this location due to the combative and unhelpful customer service that we received this week. I would recommend that the district managers spend time training this store on fixing issues instead of inflaming them. In the end I think Discount Tire generally has good service; just not at this particular location.
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January 2025 by travis joeris
after the bs i was told i will not be using discount anymore. 25+ year customer.
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January 2025 by J S
I spoke with Chase in June about replacing five tires with new 20-inch rims. He got everything taken care of the same day. However, after driving my truck for 30 minutes, the tire pressure icon appeared. I returned, and Chase cleared the icon, but it reappeared after another 30 minutes of driving. After some quick research, I discovered that I needed to manually reset the tire pressure system on my truck because these were brand-new tires, rims, and sensors. Once I did that, I haven’t had any issues with the tires. Overall, I’m satisfied with the quality of the work and the cost.
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December 2024 by Anon Ymous
So here @ discount tire, on one of the cold days, seriously they really do need to get 2 guys on this to make the line go faster. Every cold day it’s the same thing! Watch the weather, discount tire! You know there’s gonna be people, lots of people bringing their autos! Come on! Y’all make MORE THAN enough money to tag another body to do these tire checks! Our warranty covers these checks! Don’t be cheap and make us wait an hour! This is really ridiculous😤
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November 2024 by lookbuy DOGE
One of the guys broke my rim center.Didn't wanna let me know.It took three times for them to order it until they finally got it right and their professionals
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November 2024 by oscar cook
After many years of good experiences with this company has come to an end. Have made several purchases of tires for my four vehicles and with the extended warranty’s. I took in a tire that went bad and they replaced it with a much cheaper brand!! Salesman claimed they did not stock the brand I purchased?? I looked online the day before and website claims they had five in stock! Go figure! So, now I have a set of mis-matched tires on my son’s car. Thanks DISCOUNT TIRE!
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November 2024 by Patrick Juniper
Had a 915am appointment to fix a flat. They wanted to charge me $66 dollars to put my spare on....🧐
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November 2024 by Hector Barrera
Customer service would be better if they would stay off their phones. Saw a man waiting for at least 5 minutes before he was acknowledged.
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November 2024 by Juanaberto
I purchased a full set of tires.
Special order even
No discount at ALL
There is
ZERO DISCOUNT AT DISCOUNT TIRR.
Get there at one a scheduled.
As they say at discount
“Make an appointment “
“Everything will go quicker and easier “
Lies Lies Lies Lies
Tell me it will be ready at 5.
It’s not ready and that it won’t be till7:45 in the evening. That I have to be there at 6 that’s when they LOCK the doors. So I have to wait two hrs for a new a locked waiting room. And this what you get when you make an appointment and spend over $1000 in tired and service. Oh my bad it was just $350 for one tire. My fourth tire i bought from them. A complete set.
And they tell me
“We have no discount for you right now”
What a sorry excuse for customer service and satisfaction .
Absolutely no care for the customer.
Just another person in and out of the bay.
WHAT HAPPENED TO DISCOUNT.
I have spent over $10,000 is tire and services. You know what they told me.
“We don’t have anything for you at this time”
“Sorry”
Taking my business to some where else.
Felt completely taken advantage of and shown no customer loyalty to the company.
Don’t wasn’t your time and r money with DISCOUNT TIRE.
This is after more than two decades of buying.
This is what you receive now of days.
And corporate could and will show how less they care.
I’ll be in social media to show my displeasure and disfavored by Discount Tire
That’s one of their tires. That had to be replaced. I understand it can’t be repaired.
But nothing????
Even when spending $375 on a new tire that I had to wait 8 hrs for to get installed.
Can’t leave with a nail in it.
“The best the could do for me”
“Can I take you key now?”
Guess there’s no choice today
Tomorrow take my business elsewhere
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October 2024 by Jeff Robison
I went to there today knowing I needed to get a replacement pressure sensor on my right front tire. I asked how much they were and the gentleman told me 62.00. I think that very expensive but I said ok. I get to the register and he tells me 89.13. I said I thought you said 62.00? Then told me that also with installation. I told him that if you just handed me the piece, it would be worthless for my truck so the total price is 82+ tax, not 62+ tax. He looked at me like I was a jackass and then got real smug and silent with me like I had just told him, something mean or angry with him but the fact of the matter is is the total price is 82+ tax not 62. It’s a big difference in today’s market. His attitude was smug and better than to you. His name was Jarin.
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June 2024 by Travel The World Hungry
Good price and good services
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June 2024 by Zachary Treu
I needed a tire changed that they had in stock, ‘down the road,’ in their warehouse. After purchasing the tire, it then took an additional 5 hours to get the tire from the warehouse (which was down the road) and then they reentered me in the queue once the tire arrived. All in all, I was at the shop from 9:30-3pm for a single tire. Little to no communication on the status was shared unless I initiated, and I received multiple different answers from multiple different employees on the update. I would have saved at least 4 hours just picking up the tire myself and bringing it to the store for them. Will not return and recommend you don’t either! Too many Discount Tire stores with far better processes.
