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June 2024 by Justin Beam
Always have a great experience here and Charles is top notch!
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June 2024 by Chase
The reason I gave this Discount Tire only two out of five stars is because they destroyed my car whenever I went there to get my tires done. They put a jack underneath my car and when they jacked it up it ended up tearing off the side skirts from my car. When you asked them about this they don't really say much about it other than hey sorry about that and then you have to go get it repaired yourself.
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June 2024 by daniel samie
Got my vehicle town on Sunday night, contacted store Monday I discussed everything with person over the phone. He finally win and sold me one tire and replaced other under some type warranty ( i got half off on one of tire ) . When i went to pick it up they give me price $104 more than what i told over the phone . After going back and forth i figured they sold me warranty for all 4 tires with out telling me and also they didn’t explain to me there is $22 charge per tire for installation. Anyway i paid walk out when i got to my vehicle i noticed oil or dirt all over my driver side door and big scratch on my driver rear door !!! Not recommending this place .
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June 2024 by Gerald G
This is the only place i trust for tires, been coming to discount tire for about 20 years now and they have never let me down on anything.
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June 2024 by Pierreline Narcisse
I came to this place not knowing what to do! I was crying hysterically cause I couldn’t afford a tired , I didn’t want to get another credit card, a kid by the name of Ryan came to my car listened to my concerns and he told me he would take care of me today. I don’t know how he did it but I was able to get everything taken care of at a price I didn’t even think was possible. I will never go anywhere else to get my tires fixed exchanged or rotated !!!! This was my 1st time here and I am now and forever will be a loyal customer! The cashier Eddie also took care of me he was sweet and very understanding and he too helped out with my 1st time being here. This was over all the best car service place I’ve been to in my life! I am a new car owner and don’t know anything about cars. I didn’t feel taken advantage of at all and that was my biggest fear getting scammed for a new tires lol 100/10 when it comes to customer service!!!
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June 2024 by Jesse Mireles IV
I have had 2 poor experiences with Discount Tire in a row.
The first was when I went in to patch a tire and the salesperson informed me that my tires had 6/32 and needed to be replaced. I asked what the tread depth was when they were new and they said 12/32, and they should be replaced when the tread is 3/32 or 4/32 leading me to believe they only had about 25-33% tread left. I went ahead and purchased a set of tires that day. After doing further research after getting home, it turns out that these tires have 7/32 when brand new, so they actually had pretty close to 75-80% of the original tread depth and plenty of life in them.
I felt very mislead by the salesperson after finding out this information, and felt like I had wasted my money and time.
The second experience, I had 4 new tires installed on my wife's SUV. After my wife returned home, both rear tires were completely flat within a few hours. The two rear tires were very clearly leaking from the valve stems. One of the tires was audibly hissing when I re-inflated it, so I don't think it should have ever left the store in that condition.
After calling the store back, the sales person asked me to remove the tires from the vehicle and bring them back in (not an easy task without the proper equipment). Then, they asked if I could tow the vehicle back to them. I quickly asked if this would be at my expense or if they would cover the cost of the tow since it was their error. I am just astonished at this level of incompetence and proposal for a resolution.
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June 2024 by Brianna Harris
Great experience! Had a nail in my tire and Fernando was very helpful! Quick and easy!
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May 2024 by Bryan Coatney
Came in for tire pressure check and nail was too deep to replace tire. When they replaced my tire they ended up putting the wrong size tire on my car.
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May 2024 by Sarah Kelley
They were very attentive and quick with their work. I made an appointment and was in an out in 30 minutes for a tire replacement and a balance and rotation. Very respectful and showed and explained every step of the process with me.
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May 2024 by Alejandra Garza
Everytime i come to this discount tire i always have the same sales associate (Fernando). He is incredible and shows so much passion for his job. He is very professional and very knowledgeable.I appreciate everything discount tire has done for me my last 16 visits LOL
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May 2024 by Athena Dodd
The best experience I have had at a Discount Tire. Michael took care of me. They were able to fix the the issue with my tire that the Discount in Boerne could not. 10/10 recommend.
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May 2024 by Richard Ozuna
I took my daughters car there to get a flat fixed. The nail was close to the side wall and I used the Certificate to get it replaced. They "scan" your tires with a device that shows wear. She had uneven wear in a front tire that was half worn. Her car is All Wheel Drive so for safety it is safest to change tires in pairs. They not only replaced the damaged tire but they also removed the most worn remaining tire. She ended up with two new tires in front and two safe, evenly worn tires in the rear. I feel very good as a father that my daughter is driving on four safe, balanced tires. I have no doubts as the rep explained everything in detail AND answered all my questions to my satisfaction.
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May 2024 by Marco Rios
Always to needy to make a sale on one tire went there to get a tire changed gave them the information and number who they had to call about the tire still had to wait
For 20 minutes but should of gotten done within the hour I dropped the tire off before then
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May 2024 by Jesse Rodriguez
Discount Tires my favorite place to get my tires rotated and buy tires keep up the good work guys five stars all the way
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May 2024 by Ashe Hayes
Love this place, reliable and affordable.
