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October 2024 by ryan angeloni
They recently started charging for parking. This complex isn't in a prime location like downtown. Nobody’s parking here to go and walk down to hooters. What kinda asshole is that worried about making a buck where they think that’s necessary? I also had animals living in my HVAC ducts and created multiple service requests for someone to remove them. They were tearing up the insulation and it was coming out of my vents. After weeks all they did was change my air filter and completely disregarded the whole thing. Feel free to check yelp (where they average 2 stars) for the rest of my issues. Can’t wait for my lease to be up so I can move!
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September 2024 by Laura
Due to the bad reviews during initial move ins; I will be cancelling my appointment. It's a shame people pay so much in rent and deal with such ugly living conditions. * Office not answering, *poop and trash * dirty/damaged units upon move it. Thank you to everyone who posted pictures. I won't be moving here.
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September 2024 by Javier Pena
All personal we're very professional.
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September 2024 by Amjad Abd
Run away from them, the scammers. The place is full of insects, and the maintenance people die while you talk to them. We got into trouble with them over the deposit, and they robbed us. God suffices for them. However, the place is not safe and there are many thefts, and the police are always in the place and around the pool, stuffed and drunk 24 hours a day.
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September 2024 by Alondra Garcia
DO NOT LIVE HERE!!!! I have had a constant issue with pest control involving raccoons living on my roof. Before moving in, I figured, why not get an apartment in the third-floor since I won’t have neighbors upstairs. I wanted to avoid any noise, but instead, I came across another issue. Now I deal with raccoons rattling, scratching, and crawling amongst the roof…. Makes me wish I was dealing with neighbors!! Management claims it’s an issue the city has to take care of and nothing can be done… well they haven’t done anything to help the situation!! They also go through your trash since there’s trash pickup service leaving the hallways full of garbage.. So done with this place.
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August 2024 by Colleen Adams
Please for your own sanity never live here.
First off, they will literally never answer the office phone. You can leave as many messages as you want and they won't call you back.
Second, we have had a family of raccoons living above us for around 8 months. After weeks of pestering, they finally sent a specialist to add traps without even telling us about it. Either they never caught them and just stopped trying or they caught them and released them too close. They've returned and the office seems to not care at all.
Third, we have noticed a sulfur scent coming from our hot water and ac vents for a couple weeks, I have called and left messages but of course there has been no answer or return on my calls.
Fourth, I've been calling, emailing, and showing up in person for months about sending paperwork that needs to be signed. I've been told multiple times that they would send it later that day which never happened.
Genuinely don't listen to anyone who tells you to live here. Save yourself and live somewhere else if you can.
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July 2024 by Dan Acosta
DO NOT LIVE HERE. If I could give this place zero stars I would. The property was never cleaned up which causes the constant smell of dog fecal matter. The pool was always dirty and that's if they don't close it for "maintenance". They'll do everything in their power to milk every penny from you when you move out too so proceed with caution.
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June 2024 by Analissa Soler
Would not live here. They don’t enforce pet clean up. Allow loud events at the pool and don’t clean up. And then when you move out try to stick you to pay for cleaning services on stuff they left dirty in the first place. Giant scam artists and rude office staff.
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June 2024 by LA F
Me and my little family have been living her for a year and a half and just signed a new lease. We have only been in SA for 5 years and this apt complex is the best out of every other place we lived. Maintenence is always working. Front office staff is always aware and friendly/helpful. My AC went out and within the day they came to fix it quickly. I love these apts. The pool is amazing. My kids love the work out room. Love getting cookies from the front office. The best apt in my eyes for me and my family.
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June 2024 by Joseph Mayorga
Doesn’t matter what time or date you call the office, they will only answer when they want to. I always call and get sent straight to voicemail but when I have a late fee, all of a sudden they are available. The dog park shower station is broken. The exit gate on the side hasn’t worked for months. Been here 2 years. Excited to finally leave.
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June 2024 by محمد ص
It was a great place with beautiful memories and friendly neighbors
Fast maintenance, safe neighborhood, acceptable price
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April 2024 by M V
I'm a current resident and very much looking forward to getting out of here as soon as my lease ends. I've only lived here for a few months but my AC has been broken twice already (both times during a weekend, and there's no emergency help other than a maintenance guy that will flip breakers for you in hopes that will fix the issue). Also, the front office staff will totally lie to you about getting things fixed after you move in. What you see is what you get. If you notice something wrong before you sign the lease just know that it will not get fixed after you move in, even if they tell you otherwise. Other than that, the gates never work, the gym is missing tons of weights, and the building exterior hallways are filthy.
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March 2024 by Jonathan Jones
It was a very quick and simple process leasing an apartment, Debbie Lopez was amazing, very friendly, and extremely helpful with this being my first apartment couldn’t ask for a better leasing consultant!
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March 2024 by Christina Soliz
Maria has gone above and beyond making sure we are taken care of with follow up calls …this is why we decided to stay at Dalian Monterey Village and upgrade our apartment. The leasing staff and management are awesome!!!
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March 2024 by M H
I went into the front office and was greeted by Deborah AKA DEBBIE DEB!! She showed great interest in helping find the perfect place for me. I was showed hospitality and she was very professional. They took care of any questions I had and gave me solutions. She was able to sign me up the same day I couldn’t have had a more perfect experience. If you’re looking for a good place to stay this is it. Thanks again DEBBIE DEB!!!
