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July 2024 by Alexis Gonzalez
Pharmacy worker has terrible customer service.
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July 2024 by Isaac Sanchez
Parking lot needs to be upkept.. but it won't happened as this location is probably closing as other CVS have in the city so they do not give a cent...
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July 2024 by savioli ravioli
it’d be nice to talk to an actual person & not a machine ?
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July 2024 by J R
The workers were great. The store needs to stop being greedy and hire more workers. I waited literally 53 minutes in the drive thru.
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July 2024 by Peter Salazar
Everything about this CVS store location is beyond expectations! The employees are always cheerful, and their customer service expertise are always spot ? on. A result of their business training!
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June 2024 by Shania Williams
Very weird and dishonest behavior - I called to get an rx filled and was told it would be ready by 6pm. Arrived and was told my insurance isn't covering the rx (which they do) and that they can't fill it. I called my insurance and my insurance stated that the pharmacy never ran my rx through - even if they did and it got rejected, my insurance would see. My insurance then called them on my behalf and told them it was because they didn't have the rx in stock. Why lie? Just tell me you don't have it instead of saying my insurance isn't letting you fill it. Very unsettling and dishonest.
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May 2024 by Liz Arispe
I would like to give Jonathan my cashier the biggest hug ever! You were so kind and patient. I hope that CVS makes you the standard. Thank you again ?
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May 2024 by Leo Rodriguez
The new voicemail system is b*******! They won't let you talk to anyone from the pharmacy. I'm so mad because I need my medicine
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May 2024 by Crystal Ritchie
Could not get anyone to help me in the pharmacy. They didn’t even acknowledge me for over 10 minutes. Would leave but need the medication.
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May 2024 by Julia
Pharmacist Ha does not deserve to be employed at any establishment where he deals with customers face-to-face. By previous reviews, he’s known for terrible service and bad attitude. Clearly, he's only there for a paycheck. I had a prescription that was sent to the medical center CVS for convenience. BY FAR WORST DECISION EVER! I ended up having the prescription sent to another CVS location and the awesome pharmacist had it filled within 10 minutes!!!
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May 2024 by Jennifer P
Joshua Aleman and his colleague Tommy were very patient and very helpful! Thank you, gentlemen!
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May 2024 by Claudia Flores
I've been on the phone waiting for 22 minutes for someone in the pharmacy to help. I called on another phone and spoke to the manager who just put me on hold and didn't give me any resolution. I called again and now they're not answering any phones.
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May 2024 by Nanda Kishore
I wanted to share my recent experience at your pharmacy. While I appreciate the service provided, there were a few aspects that left me feeling less satisfied.
Initially, I was informed that my prescription would be ready in 20 minutes. However, when I returned, I was surprised to find that it took longer than expected, especially considering there were only two medications. This delay was a bit concerning and left me wondering why it took that long.
Furthermore, I noticed that my insurance was not charged for the medications. Upon further reflection, I realized that purchasing the prescription without insurance might have been a more cost-effective option. This oversight was unexpected and added to the overall inconvenience of the experience.
Lastly, I found the technician assisting me to be somewhat inattentive. Throughout the process, he seemed preoccupied with conversations with another technician, which made me feel less prioritized as a customer.
I believe these points are important to mention as they impact the overall customer experience. I hope this feedback can contribute to improvements in service quality.
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May 2024 by Randy Barron
The Asian Pharmacist claimed he wouldn’t fill my medication, when I called on the phone. He stated “I know who you are, you’re the guy that called me a racial slur about a year ago.” The most unprofessional approach I’ve ever exampled in my life. Someone definitely needs to review the phone calls with this business. Had to make a police report to get the pharmacist to fill my medication. I’d be embarrassed to be apart of this establishment.
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May 2024 by Rodney Frantzen
Our prescription was sent in from Methodist hospital and was ready in about twenty minutes. Very efficient and impressive.
