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January 2024 by Mandy Ann
Felicia M took great care of us transferring over a number to a new phone. Good customer service with positive attitude! Thank you !&Happy New Year !
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October 2023 by Jennifer
Great customer service
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March 2023 by Daniel Smith
Only one employee was working with 6 people in line.
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February 2023 by Issac Lozano
Thank you miss Diana for your help in transferring all my information to my new phone I solute recommend it to all my friends and family God Bless you
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January 2022 by Daniel Castillo
This store has very rude employees who don't like to do busy with customers and won't help. Tried switching cell phone companies and they were gonna charge triple the cost to transfer numbers. I don't recommend anyone to this store.
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December 2021 by Derek Ramirez
There's a lady there telling people that they have 3G phones and have to buy a new phone even if they have a 4G phone. She wasn't allowing my grandmother to switch her SIM card with her old phone and was pressing her to buy a new phone. I don't know what kind of scam they're running but it seems like they run on commission and be careful cuz if they tell you your phone is 3G they are probably lying.I didn't get her name but she's a short chunky girl with a lot of attitude
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November 2021 by Evette
Wow. I was just here to make a payment and I witnessed the BEST CUSTOMER SERVICE by a Cricket Representative named Joann. The store was busy and she seriously went above and beyond in helps customers. I am grateful. To see this.
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October 2021 by E Marie
Wow. I was just here to make a payment and I witnessed the BEST CUSTOMER SERVICE by a Cricket Representative named Joann. The store was busy and she seriously went above and beyond in helps customers. I am grateful. To see this.
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October 2021 by Guillermo N Erica Cano
Not surprised of all the 1 star ratings. The lady was not helpful at all. We paid $30 gor a screen Protector that they cut and made at the store with a machine they had. And it peeled in 2 weeks. We just wanted another one remade for us just switched over to cricket to do business and she showed NO concern, was acutally very rude and didnt show any customer care at all. Very dissapointed...diana was her name
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July 2021 by Gris & Juan Picaso
The personnel were not helpful, they were rude and impatient and showed us we were not worth their time. I just walked out of the store with my elderly mother because she had overpaid her cell phone and Cricket apparently has a no refund policy. Even if they mistakenly over charge a customer. My poor mom was taken advantage of and that makes me so sad.
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July 2021 by Mandy Arriaga
Walked in to switch service let me tell you 2 kindest ladies there Laura Luna and Diana. Answered all my questions. They were very pilot, very patient, very customer friendly from greeting you at the door to walking you out. I will definitely send my family and friends to this location! Thank you ladies for all y’all help I give yall a 10
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July 2021 by JESUS HERNANDEZ
Walked in to ask questions about my services and one lady named Diana Martínez helped me with my account and I’m very satisfied this store will be recommended to all my friends and family ❤️
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July 2021 by Gris Picaso
The personnel were not helpful, they were rude and impatient and showed us we were not worth their time. I just walked out of the store with my elderly mother because she had overpaid her cell phone and Cricket apparently has a no refund policy. Even if they mistakenly over charge a customer. My poor mom was taken advantage of and that makes me so sad.
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July 2021 by Diana Torres
Great customer service Diana Martínez thank you for all you help ?
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July 2021 by Letty Garza
Brittany was rude and not very helpful! She wasn't nice nor helpful to us nor a customer that came in.
