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February 2024 by Missy Heiser
Jessica and Patrick were helpful and courteous when asked about phones they were very knowledgeable. Had a wonderful experience.
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November 2023 by mark garcia
Excellent customer service, had an issue with a phone I had purchased, they were quick to exchange it and correct my issues, both the manager and the worker. Thank you
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September 2023 by Carlos Lopez
Patricia was super helpful, super professional, amazing, she spent the time to help me fix my problem with my phone. Thank you so much for the great service!
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May 2023 by Maya Bermea
If give 0 stars if possible. The workers here are not trustworthy they told us we get a free phone case with the phone purchase. We ended up returning both because they did not fully explain the payment plan. Few days later we are being charged for a phone case that was technically “free” & we returned that as well with the phone. Now theyre saying the guy that gave us the case got fired & they dont return cases..? How does that make sense? If it was not returnable why would the worker keep it when the phone was turned in and why would he say it was free in the first place? We asked for manager or store owners info to call or email & we were told they could not give us that. So im supposed to be stuck paying for a phone case that I do not even have & was technically free??!? Make it make sense!? On the phone with corporate at the moment, also got associates name will definitely be reporting this. It is not safe to give your info to this store DO NOT TRUST THEM!
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May 2023 by Marie G.
if I can give the d*** girl from the phone 0 stars I would this location is retarted and can't even help so annoyeddd !!
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July 2022 by Oreo girl Uwu
Thanks to Kayy for helping with my moms cell problem, she went above and beyond with our cellphone needs that I just ended up buying my mom a new phone and she made the experience smooth.. please give this cricket a chance I know previous management left these new people to suffer .
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July 2022 by Alejandra Ortega
Kay was beyond helpful made the purchase easy, her customer service was great as well can’t thank her enough for the help !
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July 2022 by Leticia Blount
I needed a new phone and Kay was amazing. She recommended exactly what I was looking for on a budget. She was honest, didn't try to up sale me on anything. I was in and out of there in less than 30 minutes. She's the best. Thank you Kay. You deserve a raise!!!
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July 2022 by Margie Alaniz
Very knowledgeable services Absolute love customer service at this store by Kristen Alexis and JessicaAlexis the store manager was patient and perfect skills to show me exactly how to explain.Kristen is very optimistic to help customersI would suggest anyone and everyone to visit this storeExcellent service I have never received this store is fantastic!!!!
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June 2022 by Jared Max Edman (MASfortheMasses)
Kay was outstanding and was left with a mess from previous employees. It’s difficult cleaning up after bad employees but she handled it with grace under pressure. Very happy with her service.
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October 2021 by Crystal Sanchez
CRYSTAL GTZ was very friendly, help me add a 3rd line pick a phone that was best for my child. Was very helpful she took her time with me helped me lower my monthly payment did a application with me with the Federal Government Program. I'm very thankful. Great customer service.Thank you so much ;)).
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August 2021 by Melanie Martin
great service and helpful.staff
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August 2021 by Eduardo Soliz
I was about to give this location a glowing review until I saw the $8 a month protection plan added onto my account that I didn't ask for. The employees didn't even mention a protection plan when I signed up.This also happened at a Metro store so next time I'll be buying my phone online instead.
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July 2021 by perry dodgen
Horrible customer service. Had to wait an hour to be helped with only one person in front of me.
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July 2021 by ActualTurtle3
Edwin and Angel really helped me out amazing workers
