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February 2024 by Jose Mora
Imani & Alexis are amazing at their job , even having been newer Alexis was a pro! Kind smiles , no judgement at all & all the questions that I have were answered for me. They definitely deserve a raise for the work they do at this store
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February 2024 by Corey Rush
Went by to get some information about porting in from Boost and the girls there, Imani and Alexis were amazing. I wasn't able to get the phone today but when I return I'm definitely coming back for the customer service.
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January 2024 by Kiera Mathis
Cant remember her name but she was very very sweet and helpful!
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December 2023 by Leon
10:50am and the store still isn’t open. The store hours are 10am-6pm on Google on Sunday
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May 2023 by Julie Six
We just went in to buy my husband a phone & Emily was super cool she had to fix something the guy at another cricket messed up & then sold us the phone, very professional quick & done if you can keep her we will be back for sure???
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May 2023 by luis lugo
Emily the General Manager was awesome if it wasn’t for her I wouldn’t have a phone to do my job!
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August 2022 by Timothy Guerrero
Today we went in and Ms. Emily really knows what she is doing and has really good customer service skills she also gave us a really good deal with phone and case. If you go by this store ask for Emily she will hook you up.I wish all crickets stores had someone like her good job
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July 2022 by Zorita Del Rio
Friendly staff went above and beyond
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July 2022 by Brittany Jeansonne
I bought a phone from cricket on ritterman.3 days later I called 611 because phone was showing update and update interrupted. So 611 on 3 way and called supposed to be manager EMILY at cricket on ritterman , witch said bring in phone and receipt and box and get refund or other phone was told to 611. When got there Emily was rude, didn't return or exchange phone . Didn't try to work on my phone or anything it was not busy showed not kind of help . Said can't take phone back because phone had small scratch of screen but has no scratch at all. And moved away from counter and started talking back to cowork as if I wasn't even there anymore. BAD CUSTOMER SERVICE AND POOR MANGEMET SKILLS. I suggest corporate get better mangers that EMILY beside that store cricket I have never in my 4 1/2 year had problem with them.
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January 2022 by Elisa Hernandez
Great service, Emily was very informative. She answered all our questions and set us up with 2 IPhone. Thank you for the great customer service.
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January 2022 by Miquita Sims
The Manager was amazing I cannot remember her name but she has good customer service and helped me slot
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December 2021 by LaKeisha Kinchen
I thank y’all so much for my helping my son. So please stop at their store very friendly, helpful go purchase y’all phones and lines
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December 2021 by Michelle Southerland
Thank you Emily for what you did for my husband..Your very nice and very respectful... Thank you so much... Go in and get yals phones there ...they will hook you up ask for Emily...
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May 2021 by Steven Spicer
Very knowledgeable of products and very service friendly an very willing to good above an beyond to assist p
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March 2021 by Cruz Pasillas
I went in to pay bill and walked out with a brand new phone, case and all. Ms. Emily hooked me up at a great price . Had a great experience and she has great costumer service.
