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February 2024 by kim groff
Had an issue with my phone. I have no experience with technology came in talk to Blanca and she helped me out and I just want to say thank you so much for that wet bag of sand off my shoulders. I have been trying to address this issue for a week. Blanca, five stars no doubt thank you for your time and have a great week
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December 2023 by Jennifer Mickelson
I hate when I have to go in to take care of cell issue. 2 ppl are here the girl in the front is helping someone and moves slower than a snail while the other girl is in the back talking on the phone gossiping about her friend. She could have come out to help me but no. If you need to go into a Cricket store make sure it’s not this one.
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September 2023 by Johnny Ochoa
Daniel is the plan with the phone plans great deal I got two free phones!
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July 2023 by Stacy Lenz
Never answer there phone and they have rude employees. Was going to get a phone with them but I’ll take my business elsewhere
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June 2023 by Alfredo Ceja
Another cricket store installed a protective shield on my phone and put it on incorrectly. It bubbled up about a week later and they wouldn't replace it. I think that's not right but if that's the way cricket does busy. I'll have to change phone company's. Too bad. I hope something can be done about this.
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May 2023 by Sheryl Hernandez
I already left a good review for another location earlier but visited the one closest to me today because I was going to buy another screen protector. So ... the nice, young gentleman who's name, unfortunately, I did not get cleaned my phone, protector and made it look awesome again. Thanks! Saved me an unnecessary, additional expense. I'm happy ?
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February 2023 by Jimmy Mooneyham
This store takes good care of customer support
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October 2022 by Annie H
Tried calling here and was hung up on twice.
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September 2022 by Kimchi Vuong
Services is not up to standard, I told the employee that I received my phone for free because of an upgrade then the employee said that she never heard of the store giving free phone. Until we said something about 5g upgrade, she finally realized what we were talking about. Basically the employee lacked understanding of their own job, from common phone issues to not knowing their own promotional deals, and that they lack employee number to deal with high volume of customers.
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July 2022 by Nancy S.comi
I did not get an answer Despite asking directly why the charges added up to $220 in my head and the salesman was asking for $265. The salesman just continued to do his thing. When I called the “manager” I was told that the upgrade charge of $25 was explained on the back of the receipt. I did not have the receipt when I was asking the question! Do mot understand why it was not explained up front and do not understand why the question wasn’t answered when specifically asked. I called the Corporate office with my concerns and was told that they are not responsible for what the sales force does. Lesson learned. Despite having been a Cricket customer for many years that will come to a screeching halt.
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June 2022 by Junior Ruiz
Better get yalls s**t together my internet been acting up for about 2 weeks now
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February 2022 by Rita Womack
I got a internet to take with me and have been using it traveling up and down the road and other places where internet not so good and public places.
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February 2022 by Robert Trejo
Great fast service very friendly staff
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October 2021 by RODNEY E. LUCKIE
Horrible service
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September 2021 by Jenna Griffiths
They helped me a lot!
