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December 2023 by Justin Flores
Daniel and Anel were so helpful and amazing!!
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November 2023 by Lisa Reynolds
Daniel and Angel saved my phone!!!! I will never leave Cricket because of their excellent service !
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October 2023 by layah davis
Wero is amazing super star. I will forever come to this location as long as he is working there! Stay Blessed your awesome!
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October 2023 by Jen Thompson
Daniel was the most patient guy ever with my elderly mom in helping her with multiple services. Well done!!
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October 2023 by Barbara Earhart
Daniel was very thorough in explaining the features of my new phone & extremely patient with this 75 yr old grandma. ?
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September 2023 by Moses Salinas
Come see Daniel over here, great customer service!
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October 2022 by shirley grobe
V e r y slow service.Needs more workers with phone knowledge.
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July 2022 by Carlos Rivera
Great service Briana,RSM. Treated me like family even though the phone had nothing to do with cricket. she was friendly kind and attentive with recommend cricket just cuz of her
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December 2021 by Unknown
Great price excellent service ?
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October 2021 by Victoria Castellanos
I can not say enough about this location. This has been one of the best locations I've been to. The past couple days have not been my days and to top it off earlier today I broke my phone but the young man I encountered this evening made the purchase fast and easy and the conversations we had made my day so much better. He was so energetic, attentive and gave me words of encouragement to stay positive. Unfortunately I didn't get his name but Thank You, in the moment I really needed that.
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August 2021 by Amy Davidson
This is my favorite location. Angel is very informative, personable, and helpful. I came in to get a new phone for my son and he made the process a breeze.
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May 2021 by Courtney Reynolds
If I could give this location zero stars I would. The old heavyweight lady was very disrespectful, spoke in a manner that was very rude and annoying. Not to mention, it smelled funky in there. Definitely don’t recommend it to anyone, you’re better off buying a flip phone off a flea market. Thanks alot!
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May 2021 by Veronica Medlock-Vega
You know the saying, "There's no place like home," well, I totally should have followed through with that! Long story/short version. After work, I visited a nearby Cricket store on Bandera for assistance as to how to start the process for my warranty. Sadly, the representative misinformed me and as a result, she caused further delay for me to receive my device. She told me I only needed to exchange my old device once the new one arrived---WRONG!!! Visiting my nearby store was exactly what I needed. Rosa, the representative, removed my SEM card, did a factory reset and then instructed me on what to do next to replace my device. I know this is long; so, I'm ending it with this, although the location may possibly be distant for many but visiting the Cricket Wireless on Heubner Rd. and receiving excellent customer service from Rosa is totally worth the drive...bar none!!! Thank you tons, Rosa!
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April 2021 by sikcents13
The staff at this location are the best.
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April 2021 by Lisa Lara
Friendly setvice
