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December 2023 by Super Sonja
They had toilet issues and brought in porta pottys for everyone to use. I worked late and went to porta potty and was trapped inside triggering an anxiety attack. I was still made to stay and finish my shift. All they tried to do was shut me up and keep me from voicing my complaints. Worst place i have ever worked
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November 2023 by Justine “Nikki” Perez
This is aa great learning experience if you have never work in a Call Center job before like myself. You are given a lot of opportunity to grow on your customer service and problem solving skills. Sure it came be stressful on some calls, but the end result on knowing you were able to help someone problem is always a great reward
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November 2023 by Harold Smith
I have been a Conduent Employee for about 3 years now and there are so many great things most companies do not have nor offer. While can be really cold inside it beats working outside especially during the summer months. I have had 3 promotions within the 3 years I have worked here (first promotion 3 months, second promotion 2 years later, third promotion 6 months after that), if you work hard & network with leadership, it is definitely noted when you're looking for growth. Coming from the food service industry I definitely didn't expect to stay with the company for very long, this is my first call center job after all, but this is one of the most rewarding places to work in my opinion. #ONETEAMONEGOAL
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November 2023 by Valyssa
Conduent is a great place to work! Everyone is so nice and welcoming. Leadership is always there to help you with whatever you need, and also gives you opportunities to grow into the company ?
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November 2023 by MsQnae Dillard
I've been at Conduent for 5 years and it has been stable and challenging. I have learned a lot about myself and I really appreciate all leadership for opportunity they have given me to grow.
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October 2023 by F
Do not work … They will make you look like the problem after they are understaffed, an their leads an supervisors aren’t trained to correctly do the job.. it seems more of a scam operation if anything do your research !
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September 2023 by Latasha Logan
I worked for this company for almost 4 years and it was one thing after another. I always why the company never pulled the contract from them. Complete lack of communication and no matter what they tell you about promoting from within is a lie. When you leave the company they don’t send you the boxes to ship their equipment back but tell you that you will be charged if it gets damaged during the shipment. The fact that they wanted me to hold onto boxes for 4 years is shocking to say the least.. I could write so much more about this company. Please do not apply and do not work for this company
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September 2023 by No Name
I worked at the San Antonio location as a CDS agent in the fraud department and it’s been THE WORSE experience EVER! I was so happy to start this job but once we got started it was an immediate regret!Our trainer had never taught a class for that position. She took a call for us and was so rude to the customer, talked over here and even yelled at her. So bad the customer asked for a manager and of course she didn’t get her one smh.They cheat the time clock. The tracking time is one time, your phone has another time and the actual computer has a totally different time. (The average person is going to look or go off their computer time or phone time not a unknown time we can’t even see but are being tracked on)When I asked about it I was told to be careful not to be too outspoken I might get fired. Smh so you have to stay 2-3 minutes past your time to get all your hours.Their system’s constantly , continuously malfunction and they offer no really help or support for that just tell you to go in private mode and most times that does nothing. Over a hour one day I couldnt get into the time tracking system avaya smhThey should give a notice for this position that you’ll be verbally abused and you’ll have to argue with ppl all day! It’s an EXTREMELY mentally draining job!Every little thing is call avoidance.You have no time between coming into your shift and getting your systems up to clock into avaya for calls, you are expected to immediately take calls soon as you get avaya up.The woman’s bathroom smells all up and down the halls. Only cleaned once a day and it’s always nasty20 of us started training together , 14 made it to the floor and only 10 remain with multiple of the remaining ones having already put in their notice to quit.Forgot to add, you don’t have the convince of your own desk as they do hot seats so you’ll have to move to a different computer daily most times and if you’ve never sat at that computer it won’t save any of your info so you’ll more than likely clock in late getting logged in, happened to me smh.
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August 2023 by Brianna Smith
I would not recommend working here unless you have prior experience in financial services. The training does not prepare you for the job and there are MANY issues. While the trainers and supervisors are friendly they do not know the information themselves to provide support. You can ask them all the same question and get different answers (all the wrong answers). The goals and metrics are unrealistic. They hold training classes often and cannot keep anyone. The only thing I can say is that the job pays well for a call center. Save your money and get some experience and then move on to a better job or career.
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July 2023 by Alyssa Gomez
Conduent is a good place to work with plenty of starting positions with opportunity to work your way up in the company.
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July 2023 by Tiffany Ellinger
I was at conduent for 11 months. I was reallly good at this job. It was super easy! Only reason I left was bc I asked for some time off bc my kids and I got real sick but no one was able to assist! Management was always great! Team leads were amazing! The pay was perfect! Being able to do as much over time as you wish… getting occurances removed was a big win! I love this place wishing I can come back home❤️❤️❤️❤️❤️
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July 2023 by FENXX Ent
These company upper management most be delusional. HR is completely untrained for hiring & training this company like most these days gone micromanage themselves out of exist..
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June 2023 by Constance Chavez
Awesome place to work. I have been employed with Conduent for almost five years. Awesome leadership team
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June 2023 by John Sanchez
I have been with Conduent for 3years and I honestly love coming to work. Friendly people and great co workers ! Easy work !
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June 2023 by Rob S.
Conduent has been nothing short of exceptional. GREAT TRAINING, GREAT STAFF, AND MANY INCENTIVES JUST FOR DOING YOUR JOB.
