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December 2023 by Luci G.
Mia. No one to tell you how long wait will be. After one hour told to go to another lab Same concern at Sonterra lab Need someone at front desk as even phone was not answered
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July 2023 by John B.
Horrible. Fasting bloodwork. You will pass out from hypoglycemia before they ever get around to drawing blood. Aparrently in house OJT training takes priority over seeing patients. No one else in the place but me and TWO techs. I waited and waited. I told them I was leaving because they were wasting my time. They said FINE! Too bad they seem to have a MONOPOLY on testing in this area. It would be nice to be able to go somewhere there is humane treatment of patients. This is not that place.
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July 2023 by Amber O.
The nurses here are fast and prompt with getting you in and out as long as you have your orders in hand or have your doctor office send the orders. I really enjoy coming here, I find that most times I've came here, I was in and out in 5 minutes or less.
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June 2023 by Darrell Miller
This is NOT the laboratory to do blood drawn. Over the phone, I was to go to this location-that was wrong information I pressed the door bell...I stood outside the door for 5 minutes, there was no answer so I sat on the bench for another 5 minutes to make phone calls trying to reach the clinical pathology laboratories. A person answered the phone and they said they was trying to let me in but I walked way. The person made it seem it was my fault for walking away. I was told to come back so I returned and ring the door bell, again I stood outside the door, no answer. I was about to leave and then the person open the door. Overall, this experience for me was terrible service of the staff representing CPL. As a client, it was disrespectful of the person and how they conduct poor business. Before leaving, I did suggest they have a noticeable buzzer that the door is open to enter.
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December 2022 by Amy Minor
This is NOT a laboratory where you can get your blood drawn, it is only an office for CPL.
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June 2022 by Connie B.
Yelp has the wrong address. It should be 335 E. Sonterra Blvd suite 212. Once I finally found it, the service was great. No waiting.
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June 2022 by Esther C.
First time going to CPL. Tech was Not friendly at all. I get she is the only one there. Doing both sides. But come on, you just opened. Never have I had labs drawn and I have to search for fax numbers so results can be sent to drs. But ok, I got them for her. I have no plans on returning to have labs done at this location.
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May 2022 by What's Good A.
Misty is kind, understanding and amazing! Thank you for being so great! I am a hardtack and she got me at first try! This location is my go-to for bloodwork. Everyone is always polite and my doctor's office always gets the results in a timely manner so my treatments are not delayed. Thank you Misty and team!
