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March 2024 by Brice Belisle
super crew!!! Banking at its best ! Affable and “on the ball!
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January 2024 by Priscilla Aranda
The light over the atm hasn't worked for months. It's very dangerous for those including me that use the atm during the evening. I always call the bank to report but they never answer. Also just went to atm 5 mins ago & it's not accepting deposits. It has that issue way too often.
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November 2023 by Najibullah Muhedi
I am a member of chase but I went to get the military form complete and sign by them . they didn’t help me . I do not know there is an angry lady is she the manger or employee? She was not helpful , was so rude . My recruiter wants to talk and explain her but she was not listening and was very rude even with my recruiter with a military member . The angry lady was not helpful at all . She wanted to get us out and the people quickly but not help them , seems like she doesn’t want to work . She needs to be fired that bank doesn’t need lady like her, anger and mad , then I went and opened a new account with USAA . She was very nice and helpful.
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October 2023 by Lucero Ibarra
Bad customer service, the ladies in this bank need better training on how to better serve customers. I hate going inside the bank they make me feel uncomfortable. I rather go through the drive through to avoid the staff.
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September 2023 by Abdelkader Abdelkader
UnfortunatelyI received the worst treatment in this branch when I asked them for some information about my personal account. I was greeted by a woman who, before I spoke, seemed angry and refused to fill out the form that I requested. She said that you must send it to us by fax. When I went to another branch, I found a very warm welcome from the receptionist. His gentle smile almost made me forget the mistreatment I suffered in this branch
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August 2023 by Betty Millan
Rude as hell cashiers were really interested about talking about their personal lives rather than tend to customers. So ghetto never coming back.
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July 2023 by Sadie Rhoden
Manager Dee Dee Brown is very unprofessional and was not willing to help me.
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July 2023 by LU
No one ever answers the local branch number.
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June 2023 by laiqzoman majrohi
Please change this lazy Manager
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May 2023 by Clarisa D.
I ordered a bathing suit and it was delivered to the wrong address. Instead of seeing the mistake and refunding my money(because the merchant won't) chase is making me eat $50. I gave them the letter don the post office stating they delivered to the wrong adddess and they're saying this isn't sufficient. One of their idiot csr said "why didn't you just go to the apartment they delivered it to and ask for your stuff". Yeah. Because I want to be shot. They're shooting for less. Anyway. This bank doesn't care about their customers and only cares about money. I'm shutting all my stuff down.
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April 2023 by Corey W.
Alanzo went above and beyond to help us resolve our sensitive issue very respectful and professional definitely deserves a promotion and teller of the year from chase bank. - Corey W
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February 2023 by Judy Brady-Sertich
Just not friendly service. We are made to feel that we are an inconvenience.
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January 2023 by Joshua Schanen
Wouldn’t cash their own check without a paid account
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August 2022 by M. Luke Lockett
Incredible office led by branch manager Didi! They have a greeter team that makes it welcoming. Kudos also to RM, Kika - great job helping account setup and questions.
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August 2022 by Mohammed Al-Zubaidi
The worst branch in San Antonio, the manager is trash and really bad, that's why they have a security guard because she doesn't know how to do business or treat customers
