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September 2024 by Stephen S
Richard did an excellent job. He was friendly, knowledgeable, and efficient. The process of buying a car is never enjoyable, but Richard made it as pleasant as possible.
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September 2024 by Maria Camila Guerra
Marcos was such a good helper. Ty so much to all Audi dominion family as always
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September 2024 by Pete Garcia
Quite frankly, we're very disappointed with the service dept. My wife got there at 7:15 in the morning for an oil change. She was told that she was the first car in, and the oil change shouldn't be long. They then found an issue with one of her tires which needed to be replaced. No problem. However, after almost three hours of waiting, she went back up and asked how much longer it would be. That, in and of itself, took another 30 minutes to find out that the gentleman working on her car had gone home sick. I understand that people get ill and have to go home; however, they should've put somebody else on that car immediately. They didn't. It was only after she inquired as to the delay that another technician worked on the car. Anyway, after being there for four hours, they asked if she wanted her car washed. She did, but she had to say no because she had another appointment at 11:30. In addition, they also did not top off her fluids. We drove out of town the next day, and the windshield washer fluid light came on. Absolutely unacceptable, if I'm being honest. Finally, despite the fact that she was there over four hours, there was no apology, no discount offered, no coupon for the next visit. Nothing. They did send me a text the next day asking if I was satisfied with their performance. I texted back with this review. No one has responded, and that was over 48 hours ago. Let me finish by saying they did not leave by a very good impression for a first-time Audi buyer who was making her first visit to their service department.
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September 2024 by Anna Elise Peña
Corey, Audi service adviser was great with communicating regarding my vehicle. He was quick to let me know when I car was ready. Smooth and easy experience when getting my car serviced.
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September 2024 by R S
Corey provides excellent service and customer care!
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September 2024 by Melih Morgan
Aj n his shipmate done terrific n over n beyond job gettin my bmw 740 warm n sincere professionalism speak itself...
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September 2024 by Bay Bryan
Awful experience. Brought in for air conditioner repair. Day 1, I was told that they were likely to get to it until the next day. The evaporator repair took 29 days. The repair requires windshield to be removed. The windshield had a chip repair. The service dept. broke the windshield and charged me for replacement. I asked for them to save the broken windshield or take photos for documentation. They did not, but still charged me $1900.
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September 2024 by Krystal Estrada
Jorge from service is awesome! He is always so friendly and makes sure I am taken care of with all my vehicle needs! Thanks Jorge!
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September 2024 by omayer Hashmi
If your needing your audi serviced and you need an honest service provider that will always steer you right look for Ashley. Always prompt with the response and lays out your options clear as day and goes above and beyond to help you with all your service needs
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September 2024 by Sherrian A
Audi Dominion has been my preferred service department for preventative maintenance and repairs on my vehicles for the past few years. I have always had a positive experience with every visit; especially, this most recent visit in August. This was my first time working with service advisor Corey Winfield. He was very informative about the work that was required as well as recommended preventative maintenance. Corey kept me informed of the progress at each stage of repair. After I picked up my vehicle, I received a courtesy call from Corey to make sure the trip back to Corpus Christi went smoothly without incident. I continue to be very impressed with first-rate mechanic work, excellent service advisor communication, and VIP customer treatment at Audi Dominion. If I was able to rate more than five stars, I most definitely would.
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September 2024 by Edward Martin
Very friendly and professional service. Mario was knowledgeable and very prifession. He was a pleasure to deal with. Mario went the extra mile to seek help and provide me with all the information I was seeking. Nice job Mario! Welcome to San Antonio and Audi Dominion. I look forward to seeing you in the future.
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September 2024 by brooke Rasmussen
I recently had my car serviced at Audi Dominion, and the experience was fantastic. The staff was friendly and professional, ensuring that my vehicle was taken care of promptly. They provided clear explanations of the work needed and didn’t push unnecessary services. The quality of the repair was top-notch, and the car was ready on time. Highly recommend their service department for anyone needing reliable and efficient car care!
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September 2024 by David M Schneiderman
Visited without an appointment for annual safety inspection. I was assisted by Marcos Trejo who was polite and efficient. Comfortable lounge with coffee and snacks made the brief wait feel even shorter.
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September 2024 by Natalie Garcia
I had the pleasure of being assisted by Ashley G. and I cannot praise her enough! Her professionalism, attention to detail, and genuine care for my concerns made the experience seamless. She went above and beyond to ensure I was satisfied, and her friendly attitude made my experience so much more enjoyable. It’s rare to find such a dedicated and kind service representative, and I’m incredibly grateful for her help. I highly recommend her services at Audi Dominion!
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September 2024 by Chelsea Turner
I had a wonderful car-buying experience with the Audi team. From the moment I arrived, everyone was welcoming, knowledgeable, and professional.
A special thank you to Alec for ensuring I found the perfect car to suit my needs. His expertise and attention made all the difference. I'm thrilled with my new car and grateful for the exceptional service!
