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January 2024 by Carlos Martinez
Today I went to purchase an accordion that they had an offer up I went and I put it on layaway have my ticket which is legal contract. They called me five minutes before they closed and told me they decided they wanted to sell the Accordion to somebody else that’s not legal so I called the Better Business Bureau and the Attorney General. I will definitely be doing what I can for the wrong they did.
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December 2023 by John Morgan
Spencer, Karina and Ramon- provide excellent customer service. Always greet you as soon as you enter the store. Always helpful, supportive and provide very fair quotes and pricing. Keep up the great work ?
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August 2023 by Edgar Montanez
Christmas shopping for my girlfriend and daughter
Jay help me at the fullest. Great experience will recommend this pawn shop and ask for Jay very helpful
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August 2023 by Orlando Ybarbo
Came to pay my pawn ticket an retrieve my goods just to be told I can’t because the safe is locked was meet with worse customer service from employee to manager !! Worse pawn shop in San Antonio
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May 2023 by Joshua Carreon
Witnessed an employee sell a firearm to a person who was actually purchasing it for her boyfriend, who was with her. He pointed out which one he wanted and she proceeded to make the purchase for him. He had face tattoos and just looked like a trouble making thug that definitely would've passed any background check.. It also appeared as though the employee selling the firearm knew it was for her boyfriend but didn't care, just wanted that sell I'm guessing. It was around 5/18/23. late afternoon/ early evening.
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March 2023 by Gina Hernandez
Worst service ever ,I was there a few days ago told me my laways were good till the 15t,go in today and they tell me it dropped yesterday,how convenient and then they someone put it on layaway .sounds fishy too me I think an employee liked my jewelry..usually they give you a courtesy call she said they called that its on the list but My phone recrived no calls.the right thing they should have done is cancel that lawaway and reinstate mine..I
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January 2023 by James Brown
Christmas shopping for my girlfriend and daughterJay help me at the fullest. Great experience will recommend this pawn shop and ask for Jay very helpful
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December 2022 by Muñeca
Jay did amazing job assisting with last minute Christmas shopping I can't thank him enough for all his hard work!
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December 2022 by lola garcia
I was really upset ? after standing in line for 3 hours to get a Tv. The manager comes out to let us know that there is only 5 Tv's available. I noticed the tv I was going to get no longer had the $50 Doorbuster price I had seen on it 2 days before. So I ask the Manger and he repthose are the only ones we have and I said, I was here 2 days ago getting a layaway out and the tv on the bottom shelf was one of the $50 Doorbuster price. He gave me no response and walked away. Great Manger ? not ?
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December 2022 by Chris Parker
Better service sell price and loan price is so much better here
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August 2022 by Iris Love
They have nice stuff here and yes I will shop here again great prices staff was incredible
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August 2022 by Veronica Gutierrez
This place is awesome!I always have Rose help my sugar daddy when he in the shop. At first I was hesitant because my man is so good looking and Rose is very beautiful so I thought the worst but, no, Rose always kept it professional. Rose also works with you and shows she cares when handling business with her customers… I know I’ve seen her from a distance.I recommend Rose.
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May 2022 by Ryan M
When something stolen from me showed up for sale there they refused to help out.On the other hand it actually is a pretty good pawnshop otherwise I got a very good speaker for $30.They offer half price specials pretty often.The only downside is they have a very unwelcoming atmosphere normally when you walk in it's like they assume you're ghetto or something.Which considering my stolen stuff was there is a fair assumption.
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May 2022 by Elizabeth Rodriguez
I Walked in and was ignored they were being rude to another customer. I'm pretty sure they didn't even notice me walk in and out lol.
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October 2021 by Alex Ross
Recently came here to buy a charm bracelet and Destiny, their sales assosiate, made the experience the best interaction I've had with any pawn broker. She was very attentive and full of personality when she was helping me out.
