“Was the reservation process easy? - YES
Was the rental equipment in good working order? - YES
Was the staff friendly and helpful? - YES.
Everything was great - but I was most impressed by the staff. “Friendly” and “Helpful’ definitely describe Robert, Oscar, and Isiah (I think got those names right). I felt they all made an extra effort to be friendly and helpful - the bike, the ride (finding a nearby route to take), and Robert even helped me find a restaurant for lunch.
I’m retired and I travel a lot and I almost always rent a bike everywhere I visit. The Gotta Ride Bikes crew is one of the best I’ve ever encountered.”
“The atmosphere was awesome, the staff was very friendly, polite and very enthusiastic to help me every time I visit. I always leave feeling better than I did going in. And I am always looking for any reason to stop in.”
“I had very positive experiences in CrossRoad bikes. I visited last year when i started looking for a road bike to replace my then current gravel bike. I had multiple options between Cannondale, Cervelo, and others. Mike was very helpful then. I found a bike online months later that was cheaper in price, I called Mike and Sean and both gave me a better deal on my Cannondale Supersix Evo. I went ahead made the purchase, got the fitting done by Mike (it's spot-on), and when I had a minimal issue with the bike, they fixed it for free. Sean, Mike and the rest of the team are easy to deal with, honest, and very helpful. They've earned a long-term customer. I highly recommend paying them a visit and asking questions. you won't be disappointed.”
10AM - 5PM
1931 NW Military Hwy #121, San Antonio“These guys go the distance when it comes to taking care of their customers. A recent unfortunate experience involving multiple flats was met with considerable patience and effort accompanied by excellent advice from the extremely competent tech at Bicycle Heaven in Castle Hills. I will always own a Specialized Bike and Bicycle Heaven will always get 100% of my business.”
“Most of thanks to Ephraim and his team for sponsoring the Trek Pedal Around San Antonio. It was so evident that all riders including myself, so enjoyed this event!”
“Convenient, knowledgeable and nice.
Who could ask for more in 2024!
Diagnosed and fixed my bike in a jiffy.
Strong work”
10AM - 6PM
11075 West Interstate 10, #305, San Antonio“Great service and all the Techs knows a lot about my Canyon bicycle , bilingual people that helps a lot from 1 to 10 I’ll give them a 12. Muchas gracias muy recomendados”
“This is not the unethical shop from the viral video circulating online. That was called the 'cycle logic bike shop', and the storefront looks completely different from the one shown on the video. To the owner, I'm sorry you are getting accused of unethical business practices. If you direct people to the cycle logic bike shop yelp page they hopefully realize their error and delete their bad reviews.”
“Completely take the time to answer my question and give me price quotes for my upcoming upgrades. Awesome group of people working at this place. Thank you all and you guys Rock.”