Bicycle Heaven Castle Hills is a full service bicycle shop that stocks Specialized and Moots bicycles. The shop offers excellent mechanics who love bikes and will fix a flat or build a 15k pro level bicycle with the same care and attention. Customers report a good experience when shopping for a Specialized tarmac or ordering a bike online, noting friendly, knowledgeable, professional and prompt service. Staff are kind, helpful and provide recommendations for trails, making every biking experience ready and enjoyable. When a bike is damaged during shipment, the staff are incredibly responsive, begin the return process quickly and get a new bike far sooner than expected. The synergy of expertise in bike repairs and exceptional customer service creates a top notch experience for every cyclist. The store is well stocked, engaging and has a tempting selection, and the friendly atmosphere exceed expectations, making each purchase a pleasure. All riders are treated with respect and never talked down to, which is appreciated.
I’ve been shopping at this place for a while for my Specialized tarmac and it always a good experience. These guys are friendly, knowledgeable, professional, and prompt. If you’re looking for a good vine experience, this is the location to go to
October 2024
Very knowledgeable and friendly staff who can be extremely accommodating. I highly recommend this service.
October 2024
I ordered my bike online from Specialized and it was delivered and put together here. Everyone was very kind and helped me get everything ready for my biking experience. Very friendly service and they even provided us with a recommendation for trails. I will be going back! Highly recommend.
