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May 2022 by sharon g
I've always had a great threading experience here. Today, however, I was pressed for time so I opted to thread my eyebrows and wax the rest of my face. Eyebrow threading went well as always. I noticed when u sat down that there was already a popsicle stick in the wax bowl. I didn't think much of it because maybe they just want to have it ready. However, halfway through my wax i turned towards the wax bowl and noticed the lady was dipping the same stick i to the wax over and over again! And when I left, she put the same stick back in and left it there (presumably for the next person)! ? I called the manager, Sara, and she graciously accepted my feedback and said she would address the situation with the employee, thankfully. Hopefully they will get this fixed and I'll hear back from the manager about this. This place is very convenient for me and I'd hate to have to find some other place to get my waxes.
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October 2021 by Bielkis Carter
Since I moved to San Antonio 4 years ago I’ve been going here but the lady who used to do my eyebrows is not there anymore, for the second time today the lady that is there now took half of one of my eyebrows, it seems like she doesn’t know how to measure the eyebrow and the nose part, now I have to wait until my eyebrows fully grow again, I’m going to find another place to do it, not coming here anymore.Service: Eyebrow threading
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April 2021 by Dora Rodriguez
love the work and kindness.
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March 2021 by Bianca Mendoza
The lady did amazing job doing my daughter's eyebrows.
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September 2020 by Nayla Ruiz
The threading is ok ,but my mother put some eyelash extensions and they've been burning her eyes so dont recommend for extensions
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September 2020 by Veronica Valdez
Fast and friendly
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August 2020 by Ashley Gonzalez
Please don’t go here. The lady was terrible. I looked in the mirror and she ripped off my skin near my skin. She kept pulling the wax off my face by dabbing the cloth over and over again. She didn’t use the single strip a section. It was a terrible experience. After years of coming here I no longer feel they have properly licensed professionals.
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June 2020 by Evelyn Silvernail
I love coming here for threading my eyebrows and upper lip. I always leave feeling refreshed and beautiful. The ladies are super friendly too! They always offer package deals I love to take advantage of. Their lash serum works pretty well too!
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June 2020 by Priscilla Hernandez
Went for my first time for an eye lash lift and tint and not happy at all with my results, my eyelashes didn’t lift so she tried again right after having my eyes shut for whole hour so waited another 30mins and still noting yet I still had to pay for something that didn’t have good end results , I mean she could have offered me to go for another session and try again but nope I hate to put bad reviews but I definitely was not happy at all (I did notice the tint did make my lashes just a tad bit darker)
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February 2020 by Kim Ras
Saw their ad on Groupon & called them after a few calls between us Sarah put me on schedule for 5 o’clock for micro blading.she called me again to see if I could make it at 3:30 I said ok.went there and at 4 o’clock she started my (so called micro blading) she sent me home with instructions (verbal)I put ice pack as I was instructed.my eyebrows are bleeding face is swollen .my daughter & friends told me this is a tattoo and didn’t believe them so I asked another friend who has a salon in Houston she said it’s a100% tattoo.i took a picture and sent it to Sarah I didn’t hear back from her.i didn’t go there to get my eyebrows tattooed.
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January 2020 by Rose W
This was my first time visiting this place needed eyebrows filled in, horrible job seemed lady just used a sharpie, she had to redo left eyebrow again and said once I get home clean it with water, last time I visit this place
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July 2019 by Luciano Guerra
Mom need to replace stuff. She use to be a beautician so she does her own hair and they have a very good selection of her materials.
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March 2019 by Jennifer Salinas
I had my lip and eyebrows done by Gita, she did an amazing job! Great customer service.
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December 2018 by Marylu Gonzalez
I go all the time and take my daughters as well because I like threading so much more than waxing but this is the last time I will visit the Valley Hi location because the younger lady with long hair is very unprofessional. She seemed annoyed to have to get off her phone to work. She was in such a rush she started threading before I could close my eyes and lost some lashes. She cleaned off my brows in such a hurry some of the chemical dripped into my eye. This is probably the first time I didn't leave a tip.
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August 2018 by Jenee G.
Review for Crossroads Mall location: If you go here only let Fatima thread your eyebrows. I've been a customer for years. Today a young woman thread my eyebrows & she went too short on one. I will not be returning because they didn't offer NOT to charge me. I used my last $10 gift certificate of $50 I had purchased. Highly disappointed!