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July 2023 by Yesica Ramirez
I've been banking here for some time now and love the customer service I receive every time. John and Gloria are always friendly and attentive making me feel welcomed. I usually get my documents notarized here as it's a great service PNC offers it's customers. Most recently Shyanne branch manager has helped me as well and she is just so sweet and very helpful. Highly recommend this PNC branch for all your banking needs.
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May 2023 by Margie Cannon
All the PNC Banks I go to are very good that this one in particular was very bad the guy in there that waited on me was very prejudiced I never ever had to use two or three I do Deeds just to get banking done he was rude he was ugly he never smiled until the next person came in and I stood back and watched and he did not ask any of that for him I was highly disappointed in this Bank
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April 2022 by Shahbaz Yazdani
NOT the people who work there BUT he headquarters on Pittsburgh customer service is horrible, hold time is like 30 minutes and then they can't do anything ... Same ol You have to log on and do it yourself.....THEN WHAT ARE YOU FOR.
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March 2022 by Gustavo Vega
when you visit this bank, do not let jhon serve you, he is a bad-tempered, rude and racist person
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November 2021 by Kimberly C.
This bank has now changed hands three times. The first two times my account information remained the same and this last time, everything changed, to include the good customer service which we received. It is now PNC Bank and the vibe is less personal and local and is now more distant and unfriendly. I closed my account today because I have no reason ti bank here any longer. I gave it 3 stars based on past interactions and customer service. Today would be one star at best.
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November 2021 by Crystal Courvelle
I have never had issues with this bank but I waited for almost 45 minutes just to make two deposits. The lady at the window told me she was working on another transaction. Meanwhile, I had numerous of cars behind me who were yelling and were just as frustrated as I was. I understand you have other things to do and take care of, but at least update me or tell me to go inside rather than make me wait for 45 minutes. Ridiculous.
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December 2019 by Jason Meridth
Amazing customer service. They do offer notary services unlike what the other reviewer said.
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June 2018 by Timothy Reynolds
Staff is friendly and it is an easy banking experience for everyday banking. If that's all you need, don't read any further.
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November 2017 by carol ink
I have been inside this branch twice. First, the layout is outdated. I'm surprised at how little privacy you have when opening up either a personal or business account. The personal account representative is very helpful but not the business account representative. Second, you can sense that the business account rep just wants to open your account and do the minimal work. I wanted to give BBVA another chance to sell me on their accounts, so I visited the 5 star DeZavala branch. There, they were much more helpful and acknowledged your privacy better. It's worth the extra distance to get better business account service at the DeZavala branch.
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September 2017 by Brent Faulk
I moved out of state and had to switch banks, but the staff help me remotely over the phone dealing with accounts that have been closed for years. They were very helpful with great customer service.
