BWO is a furniture store known for its friendly and welcoming staff, making every shopping experience positive and stress-free. Customers appreciate their helpful and caring approach, with staff members like James, Sam, and Armando going out of their way to ensure customers find the right furniture and receive great deals. The store offers quality furniture at good prices, including sectionals, Murphy beds, sofas, and more. They provide excellent customer service, from listening to individual needs to making quick resolutions for issues, such as exchanges covered by merchandise protection plans. Delivery staff are respectful and polite, often delivering early and including free gifts like pillows, rugs, and runners as special offers for new homeowners. Many customers have purchased multiple items from BWO and plan to return for future furniture needs. Overall, BWO is praised for its friendly atmosphere, helpful staff, and quality products, making it a trusted choice for furniture shopping.
Awsome staff. Very helpful treat you like family. So glad I came to this location.
May 2024
Great place with quality furniture and great prices. James and Armando treated us like family. Delivery guys were polite and respectful. Look forward to doing business with them again!!
April 2024
Purchased a two-sofa set here and received exceptional customer service. They are truly "people" people. I respect that and I will recommend them to my friends and will receive my next set from here again!
