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September 2023 by JoAnn Y.
Had a great experience working with Zoe Eardsley. She helped my son and I to take care of several accts that had to be changed as a result of spouses passing. Since then had to return twice for other concerns and she again took care of me and I left with a smile on my face. She was also very good at explaining things that I had to deal with for the first time. Will definitely go back if necessary for any other transactions. Thanks Zoe! JoAnn Y.
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September 2021 by Google user
Absolutely the worst! Customer service is nill and they don't even cash their own business checks without an $8 fee!!!! That's ridiculous and why I will never bank here!!
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June 2021 by Jessica Shaffer
Absolutely the worst! Customer service is nill and they don't even cash their own business checks without an $8 fee!!!! That's ridiculous and why I will never bank here!!
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July 2020 by Bruce F.
Customer service bank.of america 8004212110 is pathetic can't get the same answer from any reps. I called a rep to get the exact $ amount for a payoff. Now I got a bill for .70 cents???? I called and was told I owed the .70 cents if not it would be considered a late payment and interest rates would apply I spoke with a manager and she too said pay your bill or interest rates will apply I paid off what Alexandria told me was my balance and paid it off 5 days before the due date and 11 days before the promotional date was up. They spend more money on 3 pages of billing information a return envelope and a stamp, but the mgr normally stood dead set in collecting .70 cents. I will never recommend this bank to anyone nor ever use bank america again They must be desperate for demanding 70 cents a write off would have saved them sending out another bill.
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February 2020 by Katherine A.
Very helpful. I came in at 3pm and they move through the line quickly. Great location right off the highway in about 3 minutes. The financial planner, Maria is so professional and friendly. The manager, Valerie came by to say hello, very personable location! Highly recommend.
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August 2019 by David K.
Manager Sheryll had zero customer skills, didn't listen, interrupted multiple times and had zero intention to resolve issue with deposit to my business checking. She said, you can call to phone on the back of your card. Really, why are you working there then?? I was only one customer for in-person, so it wasn't busy time. She just was lazy and unprofessional. Bank of America, if she treats all your business or personal customers this way, I imagine how much damage she is doing to your business. Please, consider serious training for her.
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August 2017 by Terry Gonzalez
A good bank
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April 2016 by Alejandro Diaz
No ATM or bank at this location!!!
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March 2016 by Krista Leubner
There is NO ATM at this location!!!
