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April 2024 by Tracer Trucking
Long line of people for teller .and only one teller the second one went and got disappeared so you have to wait in line for an hour .poor customer service won't come no more
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March 2024 by Tim Howell
Very very slow. No help 45 min in line Manager standing around.a worthless bank.
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February 2024 by dennis gamez
Should not have the ATMs back to back, makes it hard to get in and out fast. Poor choice
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November 2023 by Cassandra H.
Bad service for the Vance Jackson location. However I would have stayed with this bank if it was like the one on naco.
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September 2023 by Gerald G
Thanks to Lenny and all of the tremendously helpful staff, i will be doing all of my future business here with the vance jackson BofA. They helped me open my small business account and set me up with everything i need to get my show on the road to success!
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August 2023 by Elizabeth Valdez
I walked into this bank and asked for assistance with my digital wallet and the employees here did not help me instead went on talking about how they prefer iphone over android, such lack of professionalism.The outdoor ATMs are always giving me errors and not giving my ATM card back. If they are defective them replace them with new ones so that us customers aren't so inconvenienced. Just awful!! If you want a smooth trip to the bank I suggest you go somewhere else
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August 2023 by CD's animations 106
The Old lady with glasses at this bank is AWFUL!!! She tried to accuse me of stealing money from my family when they took money from the wrong account! When i give them a credit card or debit card they should only be taking money from the account linked to THAT SPECIFIC CARD. Not from some random account under my name other than the one linked to the card given.
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July 2023 by Nathan Chandler
Needed to get cash out of my account and all of the ATM machines were out of cash
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January 2023 by Eric Tenorio
They NEVER EVER EVER answer the phone. It always says they are busy but when I go in there, there is no customer's in there.
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April 2022 by Josh McCoy
called to reach a teller at this location for just a quick and easy question...waited for almost 20 minutes! No one ever answered! Absolutely horrible service! Pick up the phone people!
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December 2021 by Fry Guy
I waited over an hour only for them to tell me I need to call their 1-800 number. The level of incompetence at this location is salient from just walking in the door and speaking to them for less than 1 minute. Don’t go here. Don’t bank here. Go over to Chase. They know what they are doing.- CDMGoogle Badges: Level 8 Local Guide; Gold Reviewer, Gold Photographer, Silver Fact Finder, Silver Trailblazer, and Bronze Director.11/23/2021
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December 2021 by Francisco Escobedo
HOURS ON THE BANK OF AMERICA WEBSITE AND GOOGLE ARE WRONG. THEY ARE ONLY PERIODICALLY OPEN ON SATURDAY BUT DON'T POST THE TIME THEY CLOSE.NEEDED ACCESS TO THE BANK. EVEN THE PIECE OF PAPER ON THE FRONT DOOR WAS WRONG. WHAT A JOKE.
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November 2021 by Robert Chism
This bank is pretty nice. They are fast and smooth/easy to cash checks. Only question i have is are they open until 6pm on Friday or 4pm. Google maps says 4pm. The front door says 6pm. Would appreciate any response. Thanks ?
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September 2021 by Juni Flrz
Nice and clean lobby area. Friendly and good customer service skills.
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July 2021 by Dari V.
I hate this place. Worst service ever. One of the ladies could not care less about my issue. Do not bank here. They won't let you deposit money into another bank account. I just don't understand why they care like I get if you're trying to take the money out of the account, but you won't let me deposit it because it's a personal account? So so stupid. Don't bank here.
