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June 2023 by Katherine Chevalier
Had a great experience from the moment I walked in! Marlies was so helpful and knowledgeable! She helped me find the perfect suit. I look forward to coming back, especially if Malies helps me find the perfect fit!
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October 2022 by DS2019
I was standing in front of the checkout desk for over 10 minutes. Two employees passed by me and did not offer help. I totally understood why. It was because I was not buying anything. I was trying to return something. They offered help to customers walking in after me but ignored my existence simply because I was not bringing extra profits to them. Don’t I just regret giving them business! By the way, they can’t do return for your online order. They’ll just tell you that you purchase outlet items and go drive to San Marcos to return.
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October 2022 by Danni X.
I was standing in front of the checkout desk for over 10 minutes. Two employees passed by me and did not offer help. I totally understood why. It was because I was not buying anything. I was trying to return something. They offered help to customers walking in after me but ignored my existence simply because I was not bringing extra profits to them. Don't I just regret giving them business! By the way, they can't do return for your online order. They'll just tell you that you purchase outlet items and go drive to San Marcos to return.
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August 2022 by Sam Johnson
Great associates and stylists that were very helpful but not overbearing, allowing me to shop freely. Stylist was very fashion forward and assisted me with exactly what I was looking for. Selection for men could have been larger but overall, great experience.
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August 2022 by PAT PICCOLO
It's always a great experience to shop here; everyone is very friendly and willing to help you without being in your back; very nice environment.
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June 2022 by Samuel Johnson
Great associates and stylists that were very helpful but not overbearing, allowing me to shop freely. Stylist was very fashion forward and assisted me with exactly what I was looking for. Selection for men could have been larger but overall, great experience.
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June 2022 by Brian Pranger
Bought a shirt online that had a hole in it after one wash. Drove 18 miles to return the shirt but this store wouldn't take the return because I bought it online from Banana Republic Outlet. The website said banana republic, your store says banana republic, you should have taken the return. I left the store and bought everything I needed elsewhere.
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March 2022 by Patricia Pimentel
It's always a great experience to shop here; everyone is very friendly and willing to help you without being in your back; very nice environment.
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August 2021 by Hal Krebs
Pleasant staff, poor selection. Clothing looked wrinkled and unorganized. Choices were very slim and overall store dud not feel like a Banana Republic.
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July 2021 by Franchette Dyer
BR great customer experience
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June 2021 by Haley Raney
Don't like the clothes
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April 2021 by Oziel Villalobos
Ok selection of clothing, always good sales and unfortunately bad management. Recently my wife and I had a bad experience (not the first) with one manager who refused to help with a simple request. We were trying to use our rewards but didn’t have the card at hand yet they were able to find the account in the system but refused to help. We asked the manager to make a call and figure out how we can use the rewards and we would pay the difference in card or cash but again she refused.As holder’s of the Banana Republic credit card we are disappointed of the service. Management needs to improve
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September 2020 by Yenny Goez-Rivillas
One day it was opened and it was nice.. the next, it's closed and looks like it is indefinitely. Too bad! Hope it opens doors again soon!
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August 2020 by Hai L.
The store was not overly packed with people and customers and staff were all practicing Covid protocols (wearing masks and staying 6 feet). Mostly all sizes were stocked on selves or the staff would find it in the back.Didn't witness any Karens or Kens from Trumps parade of mask less MAGA idiots. So all good.
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July 2020 by Kenneth McGee
Easy in, easy out. Helpful Associates there to pint you to desired sections. 40-50% off sales this weekend ?
