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August 2024 by S M
Went to check our battery and possibly alternator, the manager was very obviously unhappy to help and with more than satisfied doing the bare minimum. Not to mention her attempt at walking away calling, “Have a good day” before resolving our requests.
They tested our battery and told us it was fine, then when we asked them to check our alternator we were told to change our battery before they can check our alternator; being a contradictory statement.
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July 2024 by breanna
I can't remember if his name was spelled George or Jorge, but he was very friendly and helped me pick my new windshield wipers and installed them for me too. Thank you!
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July 2024 by Jevaughn Oriley
Cassie Hall was VERY helpful and friendly, I really appreciate her help, I will definitely be returning ?
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July 2024 by Anndrea Docena
Please have a conversation with Cassie about her customer service and professionalism. Came in to buy break pads, she took a phone call while helping me at the register. She got overwhelmed very quickly as the phone customer was a premium cust. She put them on hold then stormed off in frustration saying he things he special. After waiting over 10 min she finally returned still upset and continues to complain about that customer. It was very clear she is over whelmed and under trained to deal with a light influx of customers as while we waited you can imagine 3 more people piled up behind us. She showed no lack of care that she left thr desk for such a long time.
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July 2024 by Victor Martin
Diane and the staff went above and beyond to help us. One of the best auto zones we have been to. They are supportive unlike the other AutoZone down the street. This is the AutoZone to go to!
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July 2024 by Christina Rodriguez
Lynett was really helpful She taught me got to change a lightbulb.
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June 2024 by roberto linares
Always know what to do, very educated crew.
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June 2024 by Jahaziel Chapa
Unprofessional employees and the never had what you need...
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May 2024 by Liana Simon
The manager is awesome she is very knowledgeable without the computer
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May 2024 by Cherie “Zeya” Fisher
Best place to go to get your battery charged. NO CHARGE!!! They will tell you if it good or not. Soft sell & you can purchase battery wherever you wants.
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May 2024 by PULIDO69
Better customer service than you get at o'reilly's.
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April 2024 by Sheila's Poetry
This morning I went to this location for the very first time (new in town), and the service was TERRIBLE!!! At one point I had to say shoulders down to one of the staff (who appeared to be a manager) I literally told him its ok I got it! Yes, I realized I am not white!!
He was not the only one who was unfriendly and completely LACKED customer service. Thx God for the cashier who somehow bounced back from her slow start when I first went in the store. But wait even before I got to the cashier, a tall gentleman was standing behind the counter and even though I walked up to the counter and he saw me (the only customer at the COUNTER) he looked at me and never said a word! Are you serious?
I hope that I will never have to go back inside that store! 0 star is really my review.
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April 2024 by Cruz Montes
My wife needed a battery for her key fob, she was skipped 3 times by the employee at the register, he serviced 3-4 other people with swaps, refunds and tools, terrible customer service, I didn’t notice until I walked up to the register to see what was taking so long.
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April 2024 by merk252
Bruce (the tall bald guy aka the best guy ever) was the biggest help for me changing my battery. He’s the man and helped me make my flight to see my daughter. I couldnt thank him enough
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February 2024 by Angel Salas
Very excellent service
