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March 2024 by Jaime Chavez
Excellent andprofessional service by Alex. Went the extra mile to get my issue solved.
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March 2024 by Cindy Medina
My store rep was Roxie and I must say I will come back to this store over and over for all of my needs. After the debacle I had gone through to be without a phone for a little over 2 days waiting just to get my replacement. I was frustrated and stressed. I work remote and live alone and the company I work for is 7 hours away. I had no way to contact them or my clients. Roxie was fantastic. Very pleasant, friendly, and able to answer every question I had. She was polite, respectful and understanding of my frustration. I sincerely appreciate everything she did that evening. Because of her I didn't leave the store wanting to cancel my services.
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February 2024 by Leo Garcia
Wasted my time and was giving a 1800 number the insurance is a scam. Be careful
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February 2024 by esperanza murillo
I went to a Corporate. AT&T. To correct my personal service. My 2 lines were listed as a business. So the Rep did all the corrections. But then she says I can't upgrade for a new phone. I have to wait around 3 to 6 months! I explained by then the promotion at Costco will be over! She stated there are always sales going on. Very disappointed!!!
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February 2024 by Betty Valadez
Walked in and was helped right away. Roxy was wonderfully helpful, patient and explained everything to me perfectly.Senior adults need a little more time, and Roxy was very comforting and precious!
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February 2024 by Peter Tzouanos
Friendly staff, didn’t have to wait. I wanted to upgrade my cell phone and did it in less than 10minutes
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February 2024 by Susan Jones
Jose was professional and took care to take the stress out of buying a new phone!He did this while Listening to my needs and lack of technology experience.Great job!!!!
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February 2024 by Jermaine Hill
The experience at the At&t store Sontera was excellent! Victoria the sales rep was first class! She went above and beyond on her efforts to make sure that I was taken care of! Very knowledgeable and very professional and can perform her job at a very high level! I would recommend anyone to go to that store and ask for Victoria!
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February 2024 by Veronica Alberts
They were thorough and kind. Very helpful‼️
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February 2024 by Sally Soxx
Terrible customer service. The lady was rude and kept using the word “ no “ as soon as we walked in. Will never be coming back here. The location off 281 is so much better.
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February 2024 by Kandace E
I walked in to switch my service from one phone to another one that I brought. I was immediately welcomed and quickly helped with friendly service.
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January 2024 by Brenda SmithJaye
I was waited on right away and obtained the accessories I needed.
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January 2024 by Hector Charles
Service really slow, I returned a phone and it took over 2 hours to get my credit, one of the managers was doing inventory instead of helping the clients we were 6 in line waiting for service
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January 2024 by Carolina Garcia
Chuck Foehrkolb should not be employed with this company. Most rudest person I’ve ever met. I wonder if he kisses his mother with that dirty mouth. Super unprofessional and absolutely horrid attitude
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January 2024 by Martha Cuevas
They were very friendly from our arrival, the wait was 25 minutes, very logical for December, they explained everything to us very well, they offered me options and we left very happy, I recommend AT&T. Thank you.