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March 2024 by Sandra Albright
My glasses were not what I expected and the staff was so helpful in resolving my issue! I will definitely return to this location
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March 2024 by Quinton Zinn (D4rkr4yn3)
Easy to talk with the employees, and fairly transparent in the entire process. Would recommend single appointments vs a family appointment as this can lengthen the process.
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March 2024 by Juvenal Jaime
Get service they made my experience great. Definitely would recommend.
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March 2024 by Justin Rodriguez
Great customer service, bianca was a great help
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March 2024 by Jennifer E
Don't go here. They gave my daughter the wrong prescription for her contacts and then insisted I was wrong. It's a good thing we still had the trial box to know it was wrong. If I had ordered with that script, I would have been out a lot of money since I bought 1 year (not from them). Both the staff who wrote the prescription and the manager tried to tell me I was wrong; they were rude, wouldn't admit they made a mistake, and didn't apologize. I called to check on my trial pair without mentioning the previous issue. After a long hold and having other things to do, I asked if she could call me back once she had a chance to talk to the doctor about my request. Her reply? 'Ma'am, you don't have to have an attitude.' I was just asking for a callback... WOW! I wasn't planning to write a review, but I don't want anyone else to go through what I did.
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March 2024 by Shannon Reynolds
Super great experience again! And they have PAIR NOW! The staff was extra extra friendly and helpful. Helped me use my insurance and did a double measure just to be sure it was the best fit. Dr was great. I love this location and have come for years but today was the best experience yet. Thank you to ALL the staff for being amazing!
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March 2024 by Nick Fury
Great service but answer your phone for the confirmation. Bianca is awesome and has a cat. Ysella had great energy with Kayla. And doctor Dirba is chill af.
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March 2024 by oscar martinez
Bravo. Excellent service. Not one complaint . Kerri and Sabrina top notch. Sabrina definitely knows her job. As for the doctor. Dr. Dirba , on point. I voiced my concerns and without complaint he did his job. Very professional. Would recommend this location.
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March 2024 by Alexandra Rios
Love coming here for eye care. Have been coming for years, selection is nice and staff is always great. Kerri helped me out today. She was awesome and very friendly.
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March 2024 by Cheryl Vaughns
Kerri was excellent
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March 2024 by C Dill
Everyone was nice and super helpful. Appreciate Kerri and Dr. Cordova for helping me get my new glasses and much needed contacts!
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March 2024 by Whitney Hernandez
The staff was great!
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March 2024 by Wesley Dever
Not only did they get both glasses wrong with the prescription that they gave to me from one glass having tint to the other one and the actual lens prescription was nowhere near what I needed. I could not see with new glasses after hours of giving them a chance to adapt. I tried to get them to re-correct it Another charge tacked on To the $500 they already got me with on the glasses itself not accounting the exam cost. it was within 30 days of the exam and by date of frames Not give me another exam without charging again. They’re scam artist they’re unprofessional. And they’re just trying to work the money out of you highly recommend not going, unless you’re just wanting to get frustrated with the disappointment that they gave to you
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March 2024 by Cristy Rivera
Dr Emerson, Kerri, and all of the other girls at this location are incredibly kind and informative. They seem happy to be there and genuinely care.
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March 2024 by Russell Young
Bianca and Sabrina are the best !! All the personal at the Bandera Point location were courteous, polite , professional, very helpful in my new eyewear selection and final adjustments. Highly recommend !!
