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November 2023 by Monique Yager
I took advantage of the $99 promo. I had an appointment on 11/13 and the process was ok. Bella was the one who did my lashes and while I was chatting with her she said she just started working at this location. Not sure if she just started doing lashes but the experience was ok and the lashes looked great. I followed the instructions and didn’t wet my lashes for 24 hours. I also bought the foam cleaner and brush to clean my lashes. On 11/14 I noticed a couple of the lashes falling out but I know that happens. On 11/15 when I washed my lashes with the cleaner, ALL of the lashes came off while some of my original lashes broke off.I did get a courtesy call on 11/14 but I was out of town for a work meeting, but either way even if I could have went back to show them my lashes, I was not in town. I did call back on 11/18 to let them know what happened and whoever answered told me she wasn’t sure if they could do anything since it’s been so many days. Of course. They told me they would relay my message to a Manager who would contact me. I’m still waiting for someone to contact me!! I guess you get what you pay for and just I wasted over $100!! Would not recommend this business!
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November 2023 by Zerlina Mc
Finally found a new lash girl LIA is amazing and a perfectionist if she can satisfy me TRUST ME I’m very picky!! She listens to what your lash goal is and she delivers… I’ve had my share of not so great energy with some techs but I like her, she’s about satisfying her customers and making her $$ I love that, how they all should be. Highly recommend her no doubt she will be a master soon! Thank You for my “Amazing Lashes” ?
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October 2023 by Linda Michelle Peña
I have been coming to amazing lash studio for 5 years now. The technicians are amazing Miranda, Mercedes and Brittani. The receptionist I encountered this evening was absolutely rude. I brought my child due to scheduling conflicts. When I asked when the rules changed about children in the waiting area. She responded with “since forever”. Ma’am you have NOT been working there for 5 years, let alone forever. I have seen receptionist go and in and out over the past 5 years. Rather than the receptionist be empathic she is a terrible representation of the company.
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August 2023 by Julie Mata
Tried mannnny boutiques but Amazing Lash Studios at Alamo ranch is hands down the best place I’ve been to. Ask for Brittany she’s brilliant… the rating isn’t just for Amazing Lash Studio, it’s also for Brittany ?Services: Eyelash extensions
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August 2023 by Kristi Stuckey
I have bee going to the Alamo Ranch location for five years. The staff is wonderful. Mya is the greatest Master Stylist. I have never had any type of customer service issues.Services: Eyebrow beautification
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August 2023 by Shay Porter
They are my favorite! Mya’s been doing my lashes for maybe a year now and they always look great. She’s the sweetest and all the staff is super nice and friendly.Service: Eyelash extensions
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July 2023 by Wendy Porter
I recently visited Amazing Lash Studio for a full set of lashes and a brow lamination and tint. While I have been a member since 2018 and had previously enjoyed great service, my most recent experience left me feeling disappointed and undervalued as a customer.Initially, everything seemed great when I left the studio. However, upon arriving home, I noticed that the lashes in the inner corners of both eyes had started to fall out, leaving an unsightly gap. I promptly contacted the studio early Thursday morning to explain the situation and request a correction.To my surprise, I was informed that I had exceeded the three-day policy window by two days and would have to pay for a mini service to address the issue. I was taken aback by this response, as lashes should not be falling out within a five-day period, especially after having been a loyal customer for five years.After discussing the matter with the Director/Manager, Riley, I was offered a 30% discount on the mini session with a master stylist. However, I expressed my belief that, as a long-term and valued customer who has spent thousands of dollars over the years, the correction should be provided free of charge due to the noticeable gap.Regrettably, Riley maintained that the 30% discount was the best offer available, citing the need to answer to others as well. This interaction left me feeling unappreciated and undervalued. As a result, I have made the decision to cancel my membership starting July 1st, despite the long-standing relationship I had with the stylists at the studio and the countless hours of services I have received there.It is disheartening that the studio's director, Riley, seems willing to lose a customer over a relatively small amount of money. This short-sighted approach risks losing not only my future business and thousands of dollars in potential services, but also tarnishes the overall experience I had come to expect from Amazing Lash Studio.Wendy
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July 2023 by katy richardson
Always a pleasure going to Amazing lash studio and getting my lashes lifted and treated like royalty! The service is excellent and the stylist are top notch. Even get my lashes tinted so I don't have to invest extra time in mascara.Truly a live and time saver. Thank you Amazing Lash Studio for your brilliant work! ? I feel gorgeous ? ✨️
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July 2023 by Kassandra Martinez
Had my first service done today. Sarah, who did my lash lift was amazing! She walked and guided me through the whole process. And the girls who worked at the front counter were so kind and helpful. I will definitely be going back again.
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June 2023 by Wendy Porter
I recently visited Amazing Lash Studio for a full set of lashes and a brow lamination and tint. While I have been a member since 2018 and had previously enjoyed great service, my most recent experience left me feeling disappointed and undervalued as a customer. Initially, everything seemed great when I left the studio. However, upon arriving home, I noticed that the lashes in the inner corners of both eyes had started to fall out, leaving an unsightly gap. I promptly contacted the studio early Thursday morning to explain the situation and request a correction. To my surprise, I was informed that I had exceeded the three-day policy window by two days and would have to pay for a mini service to address the issue. I was taken aback by this response, as lashes should not be falling out within a five-day period, especially after having been a loyal customer for five years. After discussing the matter with the Director/Manager, Riley, I was offered a 30% discount on the mini session with a master stylist. However, I expressed my belief that, as a long-term and valued customer who has spent thousands of dollars over the years, the correction should be provided free of charge due to the noticeable gap. Regrettably, Riley maintained that the 30% discount was the best offer available, citing the need to answer to others as well. This interaction left me feeling unappreciated and undervalued. As a result, I have made the decision to cancel my membership starting July 1st, despite the long-standing relationship I had with the stylists at the studio and the countless hours of services I have received there. It is disheartening that the studio's director, Riley, seems willing to lose a customer over a relatively small amount of money. This short-sighted approach risks losing not only my future business and thousands of dollars in potential services, but also tarnishes the overall experience I had come to expect from Amazing Lash Studio. Wendy
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June 2023 by Jaye W
Helen is the best !! She made my experience here great & I will definitely be coming again. She was gentle throughout the entire appointment and my lash extensions look amazing! The receptionists were very sweet as well, especially Andrea. I’ll be recommending this location to everyone who wants lash extensions!
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June 2023 by Spark Living
I have been getting my lashes done for over a decade. Miranda is my favorite master lash technician from all my years of getting them done. She's very professional, nice, and highly skilled. She plays music and lowers the light creating a relaxing ambiance.
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May 2023 by vanessa gomez
The Amazing Lash Studio in Alamo Ranch is my absolute favorite studio to go to! Megan is the best one ever. I moved to IL but still make sure to get my refills with her when visiting Tx! Highly recommend!Service: Eyelash extensions
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May 2023 by Vicki Allard
Amazing Lash is wonderful!!! It’s always very clean and everyone who works there is super helpful and friendly. Marianjelica who does my lashes is SPECTACULAR!!! I wouldn’t go anywhere else.Service: Eyelash extensions
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April 2023 by Tahleigha Wilson
this was my first time coming here and i was having an issue with how to book for today, and when i went in the receptionist was able to explain everything to me and get me in as a walk in. the lash tech Sarah was super sweet and went into depth so that i could understand the pricing and the styles. overall the customer service was A1 and i will for sure recommend to others.Service: Eyelash extensions
