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September 2024 by Genesis
The manager she need to be fired
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August 2024 by Cierra
Visited this place a few times to sell some items. Everytime they only offer me $10 no matter what I bring. But I take it to Cash America with same items and they offer me 10x more then what Action pawn offers. I do believe they are racist to people with darker skin. I would not recommend this place to anyone.
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August 2024 by M
Exceptional Customer Service given to me by Alexis!! Thank you so much for giving me such a good experience, I really needed help on finding the right size and her etiquette was gratefully appreciated with all the customers she had. Definitely will come back & buy again
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August 2024 by Ado Celaya
Worst customer service!!!
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June 2024 by Fax Center
Absolutely love this pawnshop because of Alexis which is one of the staff members. She took her time to evaluate my item and make sure she explained everything thoroughly so that I was comfortable leaving my item pawned there.
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June 2024 by elvira velasquez
This pawn shop has really good employees especially Jennifer Lopez she did an amazing job taking care of me today in picking out an item I needed.
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June 2024 by Jayden Duron
Hi Miss Jennifer Lopez did an amazing job helping me pick out amp and a good price. I recommend coming to this place and if you see Miss Jennifer you can ask her for help and she will deliver with good attitude and customer service.
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June 2024 by Jackie Corso
I CAME IN TO PAWN & SELL SOME OF MY DESIGNER HANDBAGS & WAS HELPED THROUGH THE PROCESS BY ALEXIS. SHE WAS SUPER FRIENDLY & I REALLY ENJOYED THE SMALL TALK WE MADE DURING MY TRANSACTIONS. IT WAS ALSO MOTHERS DAY WEEKEND & SHE OFFERED ME A FLOWER (WHICH WAS SUPER SWEET). I WILL ABSOLUTELY BE GOING BACK IN THE FUTURE TO SEE HER WITH ANY OTHER ITEMS I MAY COME ACROSS IN MY HOME THAT I CAN MAKE FAST CASH ON. THANK YOU AGAIN ALEXIS
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April 2024 by Amos Trevino
I recently bought a gun at your location and was very impressed with the young lady Jennifer Lopez with her friendly and knowledgeable service even at her young age. We will be sure to return even though we normally don't visit Pawn Shops. Make sure she gets a Thank you.
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April 2024 by Daniel Rodriguez
I usually don't shop at the pawn shop because there is usually a lack of customer service, but with Jennifer, she was awesome!!! Very friendly and knowledgeable. If you come to this pawn shop, ask for Jennifer.
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April 2024 by Frances Gonzalez (Fran)
Always there when u need them, although it did take FOREVER.
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March 2024 by David Muñoz
Don't ever go to this shady place went to get a loan for my 18k gold Necklace they told me not real which I already know where I got it from where I always been going for year they have all high in gold. Went to another pawn and got my loan. Thank you.... Eazy Pawn.... I don't recommend going to this place for gold don't know what they are doing.
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February 2024 by Anthony
Usually I like going to that pawn shop because they have a big floor with a lot of nice items, but I would have never guessed that they would sell broke non functioning items so carefree and confidently. I specifically went in there for high quality earbuds, and I found the perfect ones. I bought them went home, charged them, and processed to connect them to my phone and to my surprise they didn't work because one of the buttons on the earbuds was jammed. I tried to unjam it and nothing I tried worked. I didn't think it was a big deal, I thought I'd just return them the next day and get different ones. I went to return them LESS THEN 24 HOURS LATER, they still remembered me from the day before. But since I did not buy the warranty with them then that ment I can not get a refund, the most they can do for me was buy them back for half price. I explained to them that I did not break them, thats how they were already. They told me that it doesn't matter that is why they offer the warranty. But that doesn't make any sense, I thought warranty was for if u mess it up after u buy it, not for just in case you buy a broken item from there shelves. I told them they should advertise that. They have all kinds of signs about deals and options but there is no signs that read," make sure to buy warranty because we might sell you a broken item". Usually if they know and item has issues they put the sign "AS IS". I even ask if store credit was possible for my full purchase price, and they told me no they can't do it because I did not buy the warranty. He said that all action pawns and money marks have the same return policy. But I know for a fact that is not true. The action pawn on military and Flores let me return an electronic scooter I had bought for $200 from them with no issue.So does anyone else think that makes no sense? I pretty much paid them to inconvenience me. So to them people need to buy warranty every time they buy from them because the items they sell might be broken. That just sounds crazy. If they think that makes perfect sense then they should back it up and write a sign near the register, even a little brief one will do.
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January 2024 by Jeremy Self
Thieves! Made me wait 37 days to get my items back then stole them anyway. Stay away!!
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December 2023 by John Morgan
Jathan was very helpful and courteous. He greeted everyone as they walked in. Very helpful and polite. Thank you Jathan for your help. Keep up the good work.
