Also worst service ever. Was suppose to receive my bag at 11:00am. Called the number and went to voicemail. Warned them of legal action due to meds in my bag. My bag was delivered at 2:00pm and the driver was also very rude. American Airlines needs a new delivery service. This delivery company sucks.
March 2022
They went out of their way to get the luggage that American Airlines neglected to load on my son's flight to my son -they went above and beyond and their efforts were greatly appreciated.
September 2021
Worst service ever... liars and thiefs...I don't know why American Airlines uses them...