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November 2023 by Patricia Campos
They are great prices n they amazing specials. Better part of everything they will work with payment issues keep up the awesome work guys...
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September 2023 by Brendalee Escobedo
Customer service is always great. Friendly atmosphere. Employees are always willing to help you with what you are looking for
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July 2023 by John Roberts
This is the last time I will ever get anything from this store or company. Tried to make a $1000.00 payment on my account they would only credit $400.00 to account but would keep the other $600.00 for unknown reasons . I would rather pay a little more @RAC and get better service and courtesy
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June 2022 by Desiree Negrete
If I could give 0 stars I would. I rented a brand new washer and dryer from this location. First time ever renting appliances. The Samsung dryer has not been drying since purchased. I called today and spoke with Rene horrible customer service, rude and no regard for the customer. She hung up on me when I asked for the corporate office number. I called back and asked for it again as I am a paying customer she said “she was too busy and they close at 5” but the website states 6. 1. If your too busy don’t answer the phone or place me on hold until your available. 2. Why lie about your store hours? How does this girl have a job in customer service and sales? She needs to be reprimanded for her lack of regard for a paying customer. Who hangs up on a calm customer simply asking questions about the dryer and what they can do for me as I am paying for equipment that does not work!?Rene…. I will pray for you to find a better career and happiness. You should have finished school and thought about a better career other than your local hood rental store. It’s not my fault you chose this path for your life.This is my second time even speaking to someone here and I do not recommend renting from here.
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June 2022 by Marisol Villarreal
I had ordered a dining table it originally came with 4 chairs and one bench. But I told them I didn’t want the bench and if it was posible to get it with 6 chairs instead, and no bench, which I would be paying extra for the two extra chairs but that fine. Today it got delivered with 4 chairs and a bench. They delivery guys called the store to resolve the problem but no one answered. So they told me to wait a little and call the store. Rene answered the phone. And had an attitude with me even though I wasn’t screaming or being mean to her. She told me the delivery guys would bring back the bench because that’s The way it came. And that I have to pick up the two extra chairs today. It went from a good experience to a horrible one real quick. I do not recommend this store to absolutely no one.
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March 2022 by Jose Morales
Aaron's Inc In San Antonio Tx.??
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December 2021 by Roxanne Gil
I been a customer for years and I must say I had great customer service with the guys that were there before. Luis, Christina, and so on. Mayra I wasn't to keen on as she had a nasty attitude. Now, I get the run around when I need something to be fixed. Had my living room set not even four months before the arm detached from the sofa and been waiting a month to get it fixed. I have a paid off bedroom set that the side board broke and got replaced fast, living room set, and a laptop. Had a washer and dryer set but decided to trade it and get another living room set. Delivery guy took a pic and said someone will contact me which they hadn't. We literally have to keep calling and all we get is the manager isn't there, that they ordered the part, etc. What part? The wood is broken that attaches the arm to the sofa ? whenever I go make the payment when my mother doesn't go make it, they ask if I want to take something else out as they know I'm good for my payments. I tell them no. This will be the last time as I'm taking my business elsewhere.
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September 2021 by Carlos Garza
Always our go to when we need something? Our stove finally have out and they were there, then our fridge and laptop gave out, and they were there!! AARON'S FAM FOR LIFE!!
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March 2021 by Justice 4 ALL 4 All Justice
Completed one item . And on my next. Love the convience of having tepais covered and like the customer service Lisa- Larry. Very kind and helpful..I will always choose Aaron's for value- cant be beat - but top notch customer service. You can't get that unless you rent to own from Aarons.. no I do not work.here am a member for life.
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March 2021 by my boi rice
Great service
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November 2020 by Javier Rosalez
Very terrible customer service from the supposed only manager available at the time “SHANON“I call to let them know what date full amount payment will be made and she starts giving me attitude. Asking for a payment now, when I tell her how much I can give right now she gets frustrated with an attitude. Again I thought I was speaking to a manager with professionalism.At least I’m trying to make the payment during the COVID PANDEMIC.Next time try to be nice and if you have personal problems , leave them at home. Work on customer service especially if you are a manager!Mind you I’ve been paying for years.No problem after this y’all lost my business.
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July 2020 by Marcelino Herrera Ramirez
I think not at the moment please I'm not dressed racing but like I said I just need my payment and how much is it going to be and what date is View
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June 2020 by Thomas Robison
Here's what happened: our personal refrigerator went out and took SEVENTY days to repair! We called Aaron's on Fredericksburg Road, talked to Manager Israel, and within TWO HOURS we had a refrigerator delivered and running--saved our peace of mind! Great people--thank you Aaron's!
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June 2020 by Hendricks Huncho
nicd place will hofcms
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March 2020 by Jeremy Andrade
If I can do 0 stars I would! So this will suffice I guess. But if you want to go thru Aaron’s to get merchandise go ahead but not at this location. Israel the store manager is so arrogant and unprofessional.
